"In an airline company nine out of the one thousand of its customers sent complaints about baggage handling. Therefore, the overwhelming majority feels fine about it, so there is no need to review the procedure of baggage handling."
The author of the argument has failed to convince us that there is no need to review the procedure of baggage handling since there is a little percentage of complaining customers. The argument, as it stands, is based on questionable assumptions and a faulty line of reasoning, a fact which renders it over-simplistic and unconvincing.
First of all, the arguer assumes that everyone who has a complaint actually sends a letter, whereas the truth of the matter is that only a small percentage is willing to open a complaint ticket, a rather burdensome experience. In other words, there may be more...
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argument 1 -- OK
argument 2 -- OK
argument 3 -- OK. Need to argue more about the conclusion: 'so there is no need to review the procedure of baggage handling.'.
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Attribute Value Ideal
Score: 5.5 out of 6
Category: Excellent Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 22 15
No. of Words: 442 350
No. of Characters: 2241 1500
No. of Different Words: 232 200
Fourth Root of Number of Words: 4.585 4.7
Average Word Length: 5.07 4.6
Word Length SD: 2.891 2.4
No. of Words greater than 5 chars: 170 100
No. of Words greater than 6 chars: 136 80
No. of Words greater than 7 chars: 97 40
No. of Words greater than 8 chars: 66 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 20.091 21.0
Sentence Length SD: 9.525 7.5
Use of Discourse Markers (%): 0.591 0.12
Sentence-Text Coherence: 0.266 0.35
Sentence-Para Coherence: 0.477 0.50
Sentence-Sentence Coherence: 0.043 0.07
Number of Paragraphs: 5 5