The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The given argument is from a memorandum of business manager of Happy pancakes restaurants and is basd on customers' response on replacement of butter with margarine in the restaurant.The author said that as the butter is replaced with margarine,only few percent of customers complained about this change and most of them just accepted margarine in their dish when served without arguing.So the author thinks that customers don't distinguish between butter and margarine or they call margarine as 'butter'.This argument may look cogent on first look,but is fundamentally based on weak facts,fails to present evidences from reliable sources and assumptions;therefore author exacerbated the argument.
Firstly,the author stated that the change of butter to margarine has affected very little customers on the basis of customers complaints recieved,but customers complaints isn't the most reliable source to conclude that.It is possible that there might be 500 customers coming to restaurant every day,but only about 30 to 50 customers give feedback or complaints.So in such cases the manager can't assume that the change has little effect on customers,instead he should have made some survey by asking every customer by insisting them to give feedback about this change and therefore accounting opinions of all customers.This survey could have strengthened the argument.
Furthermore,the author stated that many servers said that customers don't bother if they are served with margarine instead of butter,but it is possible that those customers might be enjoying the main dish so much that they are indifferent about adding butter or margarine in that dish.Instead the manager should have told servers ask the customers about why they aren't bothered with margarine and servers should have noted what dish customers eating and all details required.Such major details missing in the argument weakens the argument.
Similarly,the author further have assumed that the customers don't distinguish in butter and margarine.Making such assumption on the basis of unreliable facts stated by author in recent sentences wouldn't be wise and might affect the restaurants business in contrary manner.
On conclusion,the arument does stated some facts that change from butter to margarine isn't making any difference to customers and customers happily accepted the change,but the author fails to substantiate his conclusion by presenting information and facts based on unreliable sources like customers complaints,report from surves etc.
Sentence: The given argument is from a memorandum of business manager of Happy pancakes restaurants and is basd on customers' response on replacement of butter with margarine in the restaurant.
Error: basd Suggestion: based
Sentence: Firstly,the author stated that the change of butter to margarine has affected very little customers on the basis of customers complaints recieved, but customers complaints isn't the most reliable source to conclude that.
Error: recieved Suggestion: received
Sentence: On conclusion, the arument does stated some facts that change from butter to margarine isn't making any difference to customers and customers happily accepted the change, but the author fails to substantiate his conclusion by presenting information and facts based on unreliable sources like customers complaints,report from surves etc.
Error: arument Suggestion: argument
Attribute Value Ideal
Score: 4.0 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 3 2
No. of Sentences: 14 15
No. of Words: 406 350
No. of Characters: 2105 1500
No. of Different Words: 179 200
Fourth Root of Number of Words: 4.489 4.7
Average Word Length: 5.185 4.6
Word Length SD: 2.668 2.4
No. of Words greater than 5 chars: 172 100
No. of Words greater than 6 chars: 117 80
No. of Words greater than 7 chars: 92 40
No. of Words greater than 8 chars: 64 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 29 21.0
Sentence Length SD: 12.75 7.5
Use of Discourse Markers (%): 0.571 0.12
Sentence-Text Coherence: 0.417 0.35
Sentence-Para Coherence: 0.627 0.50
Sentence-Sentence Coherence: 0.137 0.07
Number of Paragraphs: 5 5