You have bought a new laptop and in a few days of purchase discovered a major flaw. Write a letter to the company
-introduce yourself
-explain the situation
-say what action would you like to company to take
Dear Sir/Madam,
I am writing with regards to a problem I had with the laptop I purchased from your store a couple of days ago. My name is Matthew and my purchasing number is XX8887.
There is a serious problem with the keyboard of this laptop. The "Z" button was already loosed and sometimes there was no reflection by the computer when I pressed it. I thought it was the problem of the software at the beginning, so I re-installed the Windows system, and I found out that the problem still remained, then I believe there is something wrong with the hardware.
I have read the returning and re...
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flaws:
No. of Words: 154 200
Attribute Value Ideal
Score: 7.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 7 10
No. of Words: 154 200
No. of Characters: 668 1000
No. of Different Words: 94 100
Fourth Root of Number of Words: 3.523 4.7
Average Word Length: 4.338 4.6
Word Length SD: 2.634 2.4
No. of Words greater than 5 chars: 51 60
No. of Words greater than 6 chars: 35 50
No. of Words greater than 7 chars: 18 40
No. of Words greater than 8 chars: 12 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 22 21.0
Sentence Length SD: 9.258 7.5
Use of Discourse Markers (%): 0.429 0.12
Sentence-Text Coherence: 0.455 0.35
Sentence-Para Coherence: 0.662 0.50
Sentence-Sentence Coherence: 0.091 0.07
Number of Paragraphs: 3 4