Writing task 1 ( letter)
You recently visited a store to repair your computer but they couldn't fix it , write a letter to the store manager and say,
- what was the problem with your computer?
- What happened in the store?
- What do you want them to do about it?
Dear Sir,
I have visited your service center on 1st July 2017 with my problematic laptop to get it repaired. I am writing this letter to convey my dissatisfaction regarding the services that I have received at your center.
Actually, my laptop was getting hanged after the installation of the new version of windows operating system. I was so annoyed that I was unable to complete my routine mailing tasks even. Hence, I took an immediate appointment from your customer care, and, reached their bang on time with the gadget. Despite prior appointment, no one has taken an interest to attend my complaint which gulps my one and half hour without any visible reason in waiting for the response. At last, one engineer came and examined my laptop for the next fifteen minutes.Under my surprise, he declared that it is a technical issue which cannot be resolved by them. Finally, He gave me a cold shoulder and moved on leaving me without any resolution.
Being layman, I feel that my laptop can be restored if diagnosed properly. Therefore, I request you to look into the matter with immediate attention and give me the proper solution. Additionally, I believe that you should review my case to identify the loopholes in your service standards to remain competent in the market.
I hope to receive a prompt reply on my complaint soon.
Kind Regards,
Divya
Grammar and spelling errors:
Line 5, column 549, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Under
... my laptop for the next fifteen minutes.Under my surprise, he declared that it is a t...
^^^^^
Transition Words or Phrases used:
actually, finally, hence, if, look, regarding, so, therefore, i feel
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1138.0 937.175257732 121% => OK
No of words: 232.0 206.0 113% => OK
Chars per words: 4.90517241379 4.54256449028 108% => OK
Fourth root words length: 3.90276135726 3.78020617076 103% => OK
Word Length SD: 2.76964392428 2.54303337028 109% => OK
Unique words: 154.0 127.690721649 121% => OK
Unique words percentage: 0.663793103448 0.622605031667 107% => OK
syllable_count: 357.3 290.88556701 123% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 40.9483727487 44.8134815571 91% => OK
Chars per sentence: 87.5384615385 76.5299724578 114% => OK
Words per sentence: 17.8461538462 16.8248392259 106% => OK
Discourse Markers: 5.23076923077 4.34317383033 120% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0963541003738 0.216113520407 45% => OK
Sentence topic coherence: 0.0358013905709 0.0766984524023 47% => OK
Sentence topic coherence SD: 0.0372009444961 0.0603063233224 62% => OK
Paragraph topic coherence: 0.0598593678844 0.12726935374 47% => OK
Paragraph topic coherence SD: 0.0438525798155 0.0580467560999 76% => OK
Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.9 8.71597938144 125% => OK
dale_chall_readability_score: 8.5 7.59969072165 112% => OK
difficult_words: 59.0 41.2886597938 143% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.