You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.Write a letter to the shop manager. In your letter. decrible the problem with the equipment. explain what happened when you phoned t

Dear Sir

I am writing this letter to express my disappointment with the product and after sale service received from your store.

Last week, I bought a food processor from your store, it is made by Phillips and model no. is FX6331. I tried to use my new food processor yesterday, however, it did not work and made some strange noise. I turned it off immediately and called your store for assistance. I found your representative rude and unprofessional, he didn't listen to me and placed my call on hold for a long time and later hung up on me.

This is the first time I have experienced this kind of service from your store, I have been your customer for quite a long time and visit your store under this perception that quality products and services are offered. I request you to look into this and replace my product with a new one of the same model or provide me with a refund for this in full.

I hope you will assist me with this and look forward to hearing from you at the earliest.

Thanking you

Yours sincerely

Param Sabharwal

Votes
Average: 8.5 (3 votes)

Grammar and spelling errors:
Line 5, column 99, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...it yesterday, however, it did not work. I was shocked as its a brand new product ...
^
Line 5, column 116, Rule ID: IT_IS[17]
Message: Did you mean 'it's' (='it is') instead of 'its' (possessive pronoun)?
Suggestion: it's; it is
...ever, it did not work. I was shocked as its a brand new product and a few guest wer...
^^^
Line 5, column 146, Rule ID: MANY_NN[1]
Message: Possible agreement error. The noun guest seems to be countable; consider using: 'few guests'.
Suggestion: few guests
...hocked as its a brand new product and a few guest were there at my place and I wanted to ...
^^^^^^^^^
Line 5, column 226, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...anted to use it for my food prepration. I called your store immediately but your ...
^
Line 5, column 288, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...mediately but your store representative didnt response in a good manner. He stated to...
^^^^^
Line 9, column 57, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to hearing'.
Suggestion: to hearing
...ll assist me with this and look forward to hear from you at the earliest. Thanking y...
^^^^^^^

Transition Words or Phrases used:
but, however, if, look, so, as to, i think

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 782.0 937.175257732 83% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.54651162791 4.54256449028 100% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.68790834497 2.54303337028 106% => OK
Unique words: 106.0 127.690721649 83% => More unique words wanted.
Unique words percentage: 0.616279069767 0.622605031667 99% => OK
syllable_count: 243.0 290.88556701 84% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 30.8585482484 44.8134815571 69% => OK
Chars per sentence: 78.2 76.5299724578 102% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 4.2 4.34317383033 97% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.268970236025 0.216113520407 124% => OK
Sentence topic coherence: 0.0968997958596 0.0766984524023 126% => OK
Sentence topic coherence SD: 0.0581122352738 0.0603063233224 96% => OK
Paragraph topic coherence: 0.145028340455 0.12726935374 114% => OK
Paragraph topic coherence SD: 0.0320585983742 0.0580467560999 55% => OK

Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.81 8.71597938144 101% => OK
dale_chall_readability_score: 7.88 7.59969072165 104% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.