There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
describe the complaints that have been made
say why the reception area is important
suggest how the reception area could be improved
Write at least 150 words.
Dear Pravin,
I highly appreciate your concern about the company’s well being and thank you to bring forward the complaints that you had been receiving about our reception area. It is alarming to know that so many visitors have been unhappy with it and I am writing to you to suggest some of the solutions to this problem.
I have personally gone through all the grievances and realise that a majority of them have been regarding cumbersome waiting time. This as I understand has been primarily due to two factors. Firstly, that the people are made to wait too long at the reception and secondly that the number of sofas and chairs to sit are not adequate.
The company’s reception is the first point of contact with its customers and as is said, First impression is the last impression. We therefore need to ensure that we are able to provide a wonderful experience to them the moment they enter the office.
To improve the situation, Please release a press note to appoint another receptionist. This may shorten the waiting time to the clients. Also, I give you a free hand to select sufficient number of sofas to ensure that people do not end up waiting while standing. Also make sure that water gets served to all of them as soon as they reach the reception.
I hope all of this should help reduce the complaints. But we need to get on the work immediately and improve the face of the company at the earliest. Also, feel free to write to me any time in the future and keep doing the good work.
Regards
Vrinda
Grammar and spelling errors:
Line 3, column 276, Rule ID: SOME_OF_THE[1]
Message: Simply use 'some'.
Suggestion: some
...h it and I am writing to you to suggest some of the solutions to this problem. I have pe...
^^^^^^^^^^^
Line 9, column 264, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Also,
...e do not end up waiting while standing. Also make sure that water gets served to all...
^^^^
Line 9, column 269, Rule ID: MASS_AGREEMENT[1]
Message: Consider using third-person verb forms for singular and mass nouns: 'makes'.
Suggestion: makes
...not end up waiting while standing. Also make sure that water gets served to all of t...
^^^^
Line 14, column 7, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... doing the good work. Regards Vrinda
^^^^^
Transition Words or Phrases used:
also, but, first, firstly, may, regarding, second, secondly, so, therefore, well, while, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.48453608247 160% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 39.0 26.3917525773 148% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1274.0 937.175257732 136% => OK
No of words: 274.0 206.0 133% => OK
Chars per words: 4.6496350365 4.54256449028 102% => OK
Fourth root words length: 4.0685311056 3.78020617076 108% => OK
Word Length SD: 2.58297231191 2.54303337028 102% => OK
Unique words: 158.0 127.690721649 124% => OK
Unique words percentage: 0.576642335766 0.622605031667 93% => More unique words wanted or less content wanted.
syllable_count: 391.5 290.88556701 135% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 43.2802752096 44.8134815571 97% => OK
Chars per sentence: 91.0 76.5299724578 119% => OK
Words per sentence: 19.5714285714 16.8248392259 116% => OK
Discourse Markers: 6.71428571429 4.34317383033 155% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.179331146091 0.216113520407 83% => OK
Sentence topic coherence: 0.0436034883107 0.0766984524023 57% => OK
Sentence topic coherence SD: 0.0819886492209 0.0603063233224 136% => OK
Paragraph topic coherence: 0.0936349697332 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.121023723341 0.0580467560999 208% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 10.3 8.37731958763 123% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.69 8.71597938144 111% => OK
dale_chall_readability_score: 7.69 7.59969072165 101% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.