When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.

Today's hectic life it is an interesting fact that people from all walks of life differ greatly in their attitudes towards this phenomenon. We find that some people hold great idea that complaining about product or non quality service should do face to face on the other hand, others would disagree. From my perspective it is better to choose former for two important reasons. As the Hollywood celebrities say:"Let's cut the chase".

First of all, people can fully explain their problems about product in person. It goes without saying, writing is not a good way to explain something. If one person states their problem about some service, it is quite sure that service member can not understand whole problem of person. Nevertheless, person do complaining by speaking, the service member easily understand the situation. For instance, when I studied university in Canada. I did my internship in Canadian software company. One day, a customer writer a e-mail about some problem about our product. E-mail states, your product does not mean the requirements, it does not work on my computer. Clearly, we did not solve the problem because we did not understand the problem. What's more, we invited him to talk about problem, and we realized he uses different operation system for product. And by face to face, we easily solve the problem. As a corollary, writing is a not a efficient way for expressing problem because people should prefer complaining for some service in person.

Secondly, complaining in person is faster than complaining by writing. It is absolutely certain that, companies take myriads of letter each month. So, it may take some time to company read the letter. However, if person complain by face to face to some company member, the company member quickly be aware of the problem. For example, one of my friend is a university assistant. So, he needs a internet for doing his job properly. One day, suddenly he's internet connection gone. And he needs a internet immediately. After, he went to the internet company and he talk to customer service. Customer service stated, the cable is broke, so he bought a new cable for his internet connection. After one hour, he reconnect the internet easily. All in all, if he write a letter about his problem it may take a some time to reconnect the internet, and sometimes problem can be critical so quick way to complaining is face to face.

To put in a nutshell, in a light of previously discussed reasons, though some people may oppose the idea that people should complain in person. Not only people can not fully explain the situation by writing but also complaining in person is a faster way. So, If I need to complain about some product in person. I do not have a bit hesitate to do it.

Votes
Average: 7 (1 vote)
Essay Categories

Grammar and spelling errors:
Line 3, column 517, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...are company. One day, a customer writer a e-mail about some problem about our pro...
^
Line 3, column 738, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: What's
...ause we did not understand the problem. Whats more, we invited him to talk about prob...
^^^^^
Line 3, column 935, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...oblem. As a corollary, writing is a not a efficient way for expressing problem be...
^
Line 5, column 184, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...th. So, it may take some time to company read the letter. However, if person comp...
^^
Line 5, column 234, Rule ID: PHRASE_REPETITION[1]
Message: This phrase is duplicated. You should probably leave only 'face to'.
Suggestion: face to
... letter. However, if person complain by face to face to some company member, the company member...
^^^^^^^^^^^^^^^
Line 5, column 393, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...is a university assistant. So, he needs a internet for doing his job properly. On...
^
Line 5, column 450, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: he's
...ing his job properly. One day, suddenly hes internet connection gone. And he needs ...
^^^
Line 5, column 493, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
... internet connection gone. And he needs a internet immediately. After, he went to...
^
Line 5, column 563, Rule ID: HE_VERB_AGR[1]
Message: The pronoun 'he' must be used with a third-person verb: 'talks'.
Suggestion: talks
... he went to the internet company and he talk to customer service. Customer service s...
^^^^
Line 5, column 707, Rule ID: HE_VERB_AGR[1]
Message: The pronoun 'he' must be used with a third-person verb: 'reconnects'.
Suggestion: reconnects
...internet connection. After one hour, he reconnect the internet easily. All in all, if he ...
^^^^^^^^^
Line 5, column 756, Rule ID: HE_VERB_AGR[1]
Message: The pronoun 'he' must be used with a third-person verb: 'writes'.
Suggestion: writes
... the internet easily. All in all, if he write a letter about his problem it may take ...
^^^^^
Line 7, column 256, Rule ID: SENTENCE_FRAGMENT[4]
Message: “So , If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
... complaining in person is a faster way. So, If I need to complain about some product i...
^^^^^^

Transition Words or Phrases used:
also, but, first, however, if, may, nevertheless, second, secondly, so, for example, for instance, first of all, on the other hand

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 13.0 15.1003584229 86% => OK
Auxiliary verbs: 12.0 9.8082437276 122% => OK
Conjunction : 7.0 13.8261648746 51% => More conjunction wanted.
Relative clauses : 7.0 11.0286738351 63% => More relative clauses wanted.
Pronoun: 47.0 43.0788530466 109% => OK
Preposition: 54.0 52.1666666667 104% => OK
Nominalization: 6.0 8.0752688172 74% => OK

Performance on vocabulary words:
No of characters: 2294.0 1977.66487455 116% => OK
No of words: 472.0 407.700716846 116% => OK
Chars per words: 4.86016949153 4.8611393121 100% => OK
Fourth root words length: 4.6610686524 4.48103885553 104% => OK
Word Length SD: 2.72041488357 2.67179642975 102% => OK
Unique words: 216.0 212.727598566 102% => OK
Unique words percentage: 0.457627118644 0.524837075471 87% => More unique words wanted or less content wanted.
syllable_count: 726.3 618.680645161 117% => OK
avg_syllables_per_word: 1.5 1.51630824373 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.59856630824 156% => OK
Article: 4.0 3.08781362007 130% => OK
Subordination: 9.0 3.51792114695 256% => Less adverbial clause wanted.
Conjunction: 4.0 1.86738351254 214% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 4.94265232975 81% => OK

Performance on sentences:
How many sentences: 32.0 20.6003584229 155% => OK
Sentence length: 14.0 20.1344086022 70% => The Avg. Sentence Length is relatively short.
Sentence length SD: 38.1054124887 48.9658058833 78% => OK
Chars per sentence: 71.6875 100.406767564 71% => OK
Words per sentence: 14.75 20.6045352989 72% => OK
Discourse Markers: 4.0625 5.45110844103 75% => OK
Paragraphs: 4.0 4.53405017921 88% => OK
Language errors: 12.0 5.5376344086 217% => Less language errors wanted.
Sentences with positive sentiment : 10.0 11.8709677419 84% => OK
Sentences with negative sentiment : 14.0 3.85842293907 363% => Less negative sentences wanted.
Sentences with neutral sentiment: 8.0 4.88709677419 164% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.292962530328 0.236089414692 124% => OK
Sentence topic coherence: 0.0787305765804 0.076458572812 103% => OK
Sentence topic coherence SD: 0.0891670947063 0.0737576698707 121% => OK
Paragraph topic coherence: 0.198240227305 0.150856017488 131% => OK
Paragraph topic coherence SD: 0.0862289552822 0.0645574589148 134% => OK

Essay readability:
automated_readability_index: 8.8 11.7677419355 75% => Automated_readability_index is low.
flesch_reading_ease: 65.73 58.1214874552 113% => OK
smog_index: 3.1 6.10430107527 51% => Smog_index is low.
flesch_kincaid_grade: 7.6 10.1575268817 75% => OK
coleman_liau_index: 10.32 10.9000537634 95% => OK
dale_chall_readability_score: 7.38 8.01818996416 92% => OK
difficult_words: 91.0 86.8835125448 105% => OK
linsear_write_formula: 8.0 10.002688172 80% => OK
gunning_fog: 7.6 10.0537634409 76% => OK
text_standard: 8.0 10.247311828 78% => OK
What are above readability scores?

---------------------
Better to have 5 paragraphs with 3 arguments. And try always support/against one side but compare two sides, like this:

para 1: introduction
para 2: reason 1. address both of the views presented for reason 1
para 3: reason 2. address both of the views presented for reason 2
para 4: reason 3. address both of the views presented for reason 3
para 5: conclusion.

So how to find out those reasons. There is a formula:

reasons == advantages or

reasons == disadvantages

for example, we can always apply 'save time', 'save/make money', 'find a job', 'make friends', 'get more information' as reasons to all essay/speaking topics.

or we can apply 'waste time', 'waste money', 'no job', 'make bad friends', 'get bad information' as reasons to all essay/speaking topics.


Rates: 70.0 out of 100
Scores by essay e-grader: 21.0 Out of 30
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.