You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do abo

Dear Sir,

I am writing this to check the progress about a case which I have made on last Monday(1st of February) regarding a lost suitcase. I travelled through your airline from Singapore to Colombo on 1st February and during the journey my suitcase had been misplaced. It was a dark brown color suitcase with a black eagle badge on the top right corner. I had few clothes, a citizen watch and a google tab inside it.

I have opened a case on the same day I travelled, and the case number is 149A5683X. My personal and flight details are already entered to the case by the officer who handled it, Mr. W. A. Watson. Please do not hesitate to contact me if you need more information on anything. My contact details are as following.
mobile no: 964857382998
email address: sh123@gmail.com

I brought this watch as a present for my wife for her birthday, which is on next week, So I would really appreciate if you can share the current progress of the case and about the actions you are planning to take on this incident. Looking forward for a positive response.

Thank you,
S. H. Perera