The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
A glance at two provided pie charts reveals a comparison in a survey about customer service in Parkway Hotel in years 2005 and 2010.
it is apparent from supplied information that most of guests voted satisfactory and poor services in 2005 whereas in 2010, majority of visitors rated excellent and good services.
In 2005, the proportion of excellent services was only 5%, in contract to a dramatic rise to 28% in 2010. Similarly, good rating was voted just 14% in 2005, compared with a significant growth to 39% in 2010. Satisfactory service experienced a considerable decline from 45% to 17% after 5 years operation.
There was also a decrease in poor rating from 2005 to 2010 by 9%. Very poor service accounted for 15% in 2005, but falling to 4% in 2010.
Grammar and spelling errors:
Line 4, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...arkway Hotel in years 2005 and 2010. it is apparent from supplied information t...
^^
Line 4, column 47, Rule ID: MOST_SOME_OF_NNS[1]
Message: After 'most of', you should use 'the' ('most of the guests') or simply say ''most guests''.
Suggestion: most of the guests; most guests
...apparent from supplied information that most of guests voted satisfactory and poor services in...
^^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, if, similarly, so, whereas
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.0 57% => More to be verbs wanted.
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 1.0 3.15609756098 32% => OK
Pronoun: 2.0 5.60731707317 36% => OK
Preposition: 30.0 33.7804878049 89% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 639.0 965.302439024 66% => OK
No of words: 132.0 196.424390244 67% => More content wanted.
Chars per words: 4.84090909091 4.92477711251 98% => OK
Fourth root words length: 3.38956122427 3.73543355544 91% => OK
Word Length SD: 2.78337704721 2.65546596893 105% => OK
Unique words: 83.0 106.607317073 78% => More unique words wanted.
Unique words percentage: 0.628787878788 0.547539520022 115% => OK
syllable_count: 180.0 283.868780488 63% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Interrogative: 0.0 0.114634146341 0% => OK
Article: 2.0 4.33902439024 46% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 22.4926829268 80% => The Avg. Sentence Length is relatively short.
Sentence length SD: 35.63075947 43.030603864 83% => OK
Chars per sentence: 91.2857142857 112.824112599 81% => OK
Words per sentence: 18.8571428571 22.9334400587 82% => OK
Discourse Markers: 5.28571428571 5.23603664747 101% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.234650282036 0.215688989381 109% => OK
Sentence topic coherence: 0.115271803192 0.103423049105 111% => OK
Sentence topic coherence SD: 0.0584988445036 0.0843802449381 69% => OK
Paragraph topic coherence: 0.152949126263 0.15604864568 98% => OK
Paragraph topic coherence SD: 0.0416354129424 0.0819641961636 51% => OK
Essay readability:
automated_readability_index: 10.8 13.2329268293 82% => Automated_readability_index is low.
flesch_reading_ease: 70.13 61.2550243902 114% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 7.9 10.3012195122 77% => OK
coleman_liau_index: 10.79 11.4140731707 95% => OK
dale_chall_readability_score: 8.48 8.06136585366 105% => OK
difficult_words: 33.0 40.7170731707 81% => More difficult words wanted.
linsear_write_formula: 12.0 11.4329268293 105% => OK
gunning_fog: 9.2 10.9970731707 84% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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More content wanted.
Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.