You arranged a delivery to home. But there are some problems with the delivery. Write a letter complain to the manager of the delivery company.In you letter, you should write• describe your order• describe the problems with the delivery• suggest wha

Essay topics:

You arranged a delivery to home. But there are some problems with the delivery. Write a letter complain to the manager of the delivery company.

In you letter, you should write

• describe your order

• describe the problems with the delivery

• suggest what the shop should do

Customer Service Manager

Modern Electronic Company

June 4, 2016

Dear Sir/Madam,

Today, I am writing to complain of the service I received from your company in June,4,2016 . On 1st June, I placed an order for LCD television, and this was delivered on 2nd June . I have discovered that the LCD has the following damages: scratch of the outer frame and crack on the LCD screen left corner .

The Customer Right Act 1990 makes an implied term of the contract that the goods I receive must me in a good condition and satisfactory quality and for the reasons above, it is not . Accordingly I am entitled to have this item replaced and I would request that you confirm by 6th June that you will do that.

I also require to confirm whether you will arrange to pick up the LCD or I will manage return it back to the main branch , and that you will require to pay for me the return back cost.

I look forward to hearing from you.

Yours sincerely

Votes
Average: 8 (2 votes)

Comments

Grammar and spelling errors:
Line 7, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...mpany June 4, 2016 Dear Sir/Madam, Today, I am writing to complain of the s...
^
Line 9, column 91, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...eceived from your company in June,4,2016 . On 1st June, I placed an order for LCD ...
^^
Line 9, column 179, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...sion, and this was delivered on 2nd June . I have discovered that the LCD has the ...
^^
Line 9, column 306, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
... and crack on the LCD screen left corner . The Customer Right Act 1990 makes an...
^^
Line 11, column 181, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...ity and for the reasons above, it is not . Accordingly I am entitled to have this ...
^^
Line 11, column 184, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Accordingly,
... and for the reasons above, it is not . Accordingly I am entitled to have this item replace...
^^^^^^^^^^^
Line 13, column 16, Rule ID: ALLOW_TO[1]
Message: Did you mean 'confirming'? Or maybe you should add a pronoun? In active voice, 'require' + 'to' takes an object, usually a pronoun.
Suggestion: confirming
...hat you will do that. I also require to confirm whether you will arrange to pick up the...
^^^^^^^^^^
Line 13, column 121, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...manage return it back to the main branch , and that you will require to pay for me...
^^
Line 13, column 150, Rule ID: ALLOW_TO[1]
Message: Did you mean 'paying'? Or maybe you should add a pronoun? In active voice, 'require' + 'to' takes an object, usually a pronoun.
Suggestion: paying
...main branch , and that you will require to pay for me the return back cost. I look ...
^^^^^^
Line 13, column 168, Rule ID: RETURN_BACK[1]
Message: Use simply 'return'.
Suggestion: return
...that you will require to pay for me the return back cost. I look forward to hearing from...
^^^^^^^^^^^

Discourse Markers used:
['accordingly', 'also', 'look', 'so']

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance in Part of Speech:
Nouns: 0.224598930481 0.220444632235 102% => OK
Verbs: 0.171122994652 0.167888034529 102% => OK
Adjectives: 0.0267379679144 0.0606518309736 44% => Some adjectives wanted.
Adverbs: 0.0374331550802 0.0506257000042 74% => OK
Pronouns: 0.106951871658 0.118615021944 90% => OK
Prepositions: 0.112299465241 0.107062808482 105% => OK
Participles: 0.0267379679144 0.041066498444 65% => OK
Conjunctions: 2.4506231778 2.54303337028 96% => OK
Infinitives: 0.0374331550802 0.0385302599488 97% => OK
Particles: 0.00534759358289 0.00132118243153 405% => Less particles wanted.
Determiners: 0.096256684492 0.0714148451538 135% => OK
Modal_auxiliary: 0.0320855614973 0.0191574576366 167% => OK
WH_determiners: 0.0 0.00930345855455 0% => OK

Vocabulary words and sentences:
No of characters: 1118.0 1141.60824742 98% => OK
No of words: 177.0 206.134020619 86% => OK
Chars per words: 6.31638418079 5.53046319177 114% => OK
Fourth root words length: 3.64748333727 3.78085437643 96% => OK
words length more than 5 chars: 0.276836158192 0.284621296913 97% => OK
words length more than 6 chars: 0.220338983051 0.211203875043 104% => OK
words length more than 7 chars: 0.107344632768 0.133321485273 81% => OK
words length more than 8 chars: 0.0621468926554 0.0843313296314 74% => OK
Word Length SD: 2.4506231778 2.54303337028 96% => OK
Unique words: 107.0 127.690721649 84% => OK
Unique words percentage: 0.604519774011 0.622163163488 97% => OK
Word variations: 55.7795525458 62.8969750728 89% => OK
How many sentences: 8.0 12.9587628866 62% => OK
Sentence length: 22.125 16.4300151701 135% => OK
Sentence length SD: 96.6151353309 44.7399317507 216% => OK
Chars per sentence: 139.75 90.9928171075 154% => OK
Words per sentence: 22.125 16.4300151701 135% => OK
Discourse Markers: 0.5 0.613754768223 81% => OK
Paragraphs: 7.0 7.22680412371 97% => OK
Language errors: 10.0 2.54639175258 393% => OK
Readability: 44.1588983051 37.5504026743 118% => OK
Elegance: 1.15254237288 1.13073093955 102% => OK

Coherence and Cohesion:
Essay topic to essay body coherence: 0.310575485502 0.331212695627 94% => OK
Sentence sentence coherence: 0.155662607409 0.0927372745006 168% => OK
Sentence sentence coherence SD: 0.100245919892 0.0736520305886 136% => OK
Sentence paragraph coherence: 0.796527322012 0.662452444078 120% => OK
Sentence paragraph coherence SD: 0.215398137832 0.233577193048 92% => OK
Sentence topic coherence: 0.131530803038 0.122183219658 108% => OK
Sentence topic coherence SD: 0.0875771720194 0.0765303033291 114% => OK
Paragraph paragraph coherence: 0.137705951574 0.110270004696 125% => OK
Paragraph paragraph coherence SD: 0.146073811593 0.120535355502 121% => OK
Paragraph topic coherence: 0.123908755252 0.120397337282 103% => OK
Paragraph topic coherence SD: 0.0947741001358 0.113578534861 83% => OK

Task Achievement:
Sentences with positive sentiment : 4.0 7.45360824742 54% => OK
Sentences with negative sentiment : 2.0 1.48453608247 135% => OK
Sentences with neutral sentiment: 2.0 4.0206185567 50% => OK
Positive topic words: 3.0 4.54639175258 66% => OK
Negative topic words: 1.0 1.0824742268 92% => OK
Neutral topic words: 2.0 2.62886597938 76% => OK
Total topic words: 6.0 8.25773195876 73% => OK

--------------------------
I will manage return it back
I will manage to send it back
I will manage to return it

Rates: 78.6516853933 out of 100
Scores by essay E-rater: 7.0 Out of 9