You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter.
- describe what you purchased
- explain why you are not happy with the purchase
- tell them what you would like them to do about the situation
Dear Sir or Madam
I am writing to express my dissatisfaction with the washing machine, which was bought at your store on Shopee in 25-09-2019.
After two days, I received your product and you can imagine how unhappy I was to discover that there were many scratches on surface of product.
I contacted your customers care department immediately and gave him notification about my problem. I required him to change a new one but unfortunately he denied me. He said that this was a responsibility of shipper, not store's responsibility. I also continued to need him to know your phone but he denied me, too.
I regret to tell you that your service was below my expectations.
I look forward to hearing an explanation and your settlement.
Your faithfully.
Jonh Smith
Grammar and spelling errors:
Line 21, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ervice was below my expectations. I look forward to hearing an explanation ...
^
Transition Words or Phrases used:
also, but, if, look, so, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 669.0 937.175257732 71% => OK
No of words: 131.0 206.0 64% => More content wanted.
Chars per words: 5.10687022901 4.54256449028 112% => OK
Fourth root words length: 3.38312328216 3.78020617076 89% => OK
Word Length SD: 3.16229608723 2.54303337028 124% => OK
Unique words: 93.0 127.690721649 73% => More unique words wanted.
Unique words percentage: 0.709923664122 0.622605031667 114% => OK
syllable_count: 198.9 290.88556701 68% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 42.9512514369 44.8134815571 96% => OK
Chars per sentence: 83.625 76.5299724578 109% => OK
Words per sentence: 16.375 16.8248392259 97% => OK
Discourse Markers: 3.75 4.34317383033 86% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.123249198763 0.216113520407 57% => OK
Sentence topic coherence: 0.0460492560416 0.0766984524023 60% => OK
Sentence topic coherence SD: 0.0478392522497 0.0603063233224 79% => OK
Paragraph topic coherence: 0.0775528765399 0.12726935374 61% => OK
Paragraph topic coherence SD: 0.047248152589 0.0580467560999 81% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 12.06 8.71597938144 138% => OK
dale_chall_readability_score: 8.05 7.59969072165 106% => OK
difficult_words: 30.0 41.2886597938 73% => More difficult words wanted.
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
More content wanted.
Minimum 150 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.