you recently bought a piece of equipment for your kitchen but it did not work. you phoned the shop but no action was taken.Write a letter to the shop manager.In your letter1. Describe the problem with the equipment2. Explain what happened when you phoned

I am writing this letter to you to show my disappointment towards the Fruit Juice blender I bought on 13th August, 2017. The model number of the equipment is PH 010 xyui PHLP. The blender’s blade is not functioning properly. The reasons for the aforestated request are highlighted as under.
To begin with, after reaching home, I opened the packing and filled the mixer with oranges to extract the juice, the blade inside the glass cup suddenly stopped moving. This problem was repeating. I quikcly called your customer care to explain the problem. To my surprise, the agent was just not ready to listen and very rudly asked me to come to the shop with the blender.
I am absolutely dissatisfied with your store this time, although I have never faced any issue with other items purchased in the past. I would like you to replace the blender or give me full refund for the equipment.
Also, I am hoping that you will make sure this mistake will not be repeated in future.
Hoping to receive a positive reply from you
Yours Sincerely
Anita

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 1, column 70, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ou to show my disappointment towards the Fruit Juice blender I bought on 13th Aug...
^^
Line 1, column 109, Rule ID: COMMA_MONTH_DATE[1]
Message: The comma is probably incorrect: 'August 2017'.
Suggestion: August 2017
...e Fruit Juice blender I bought on 13th August, 2017. The model number of the equipment is P...
^^^^^^^^^^^^
Line 1, column 232, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...os;s blade is not functioning properly. The reasons for the aforestated request are...
^^^
Line 4, column 77, Rule ID: IN_PAST[1]
Message: Did you mean: 'in the future'?
Suggestion: in the future
... sure this mistake will not be repeated in future. Hoping to receive a positive reply ...
^^^^^^^^^
Line 4, column 88, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...mistake will not be repeated in future. Hoping to receive a positive reply from ...
^^^

Transition Words or Phrases used:
also, so, to begin with

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 869.0 937.175257732 93% => OK
No of words: 184.0 206.0 89% => More content wanted.
Chars per words: 4.72282608696 4.54256449028 104% => OK
Fourth root words length: 3.68302321012 3.78020617076 97% => OK
Word Length SD: 2.5281438064 2.54303337028 99% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.679347826087 0.622605031667 109% => OK
syllable_count: 269.1 290.88556701 93% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 5.0 0.824742268041 606% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 38.952606531 44.8134815571 87% => OK
Chars per sentence: 72.4166666667 76.5299724578 95% => OK
Words per sentence: 15.3333333333 16.8248392259 91% => OK
Discourse Markers: 1.91666666667 4.34317383033 44% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.225822590443 0.216113520407 104% => OK
Sentence topic coherence: 0.0730574843008 0.0766984524023 95% => OK
Sentence topic coherence SD: 0.0416335148438 0.0603063233224 69% => OK
Paragraph topic coherence: 0.104569830713 0.12726935374 82% => OK
Paragraph topic coherence SD: 0.0266406129407 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 8.5 8.37731958763 101% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 9.5 8.71597938144 109% => OK
dale_chall_readability_score: 8.67 7.59969072165 114% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 5.5 8.62886597938 64% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.