Click the player and start listening There are two players. The player one is for listening Part A and the player two is for listening Part BClick the players and start listening: Current Page 1 Page 2 Complete 31 According to the speaker, how might a guest feel when staying in a luxury hotel? A impressed with the facilities B depressed by the experience C concerned at the high costs 32 According to recent research, luxury hotels overlook the need to A provide for the demands of important guests B create a comfortable environment. C offer an individual and personal welcome. 33 The company focused their research on A a wide variety of hotels. B large, luxury hotel chains. C exotic holiday hotels 34 What is the impact of the outside environment on a hotel guest? A It has a considerable effect. B It has a very limited effect. C It has no effect whatsoever. Next Page > Log in or register to post comments