The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
Happy Pancake House restaurants facilitate margarine instead of butter. Maximum Customers are satiated with this change. In addition, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. It is true that most customers do not separate butter from margarine or they use the term butter to refer to either butter or margarine. They are successful in replacing the butter. But why did they replace the butter with margarine? In addition, they should announce for the change.If
they do this thing 2 percent of customers will not complain.At first they should advertise the replacement. Because maximum customers do not have any knowledge to difference between butter and margarine.The business manager took the chance to replace butter. This is not fare.
It would be good for all of the customers if they open an event to take a test which is better. But they did not.If they open an event to take a test of margarine and butter and facilitate to rate which is good it will be fare.
Why many servers did not report to customer on the replacement. This is not fare. Furthermore they did to check how to react with the replacement of butter from margarine.But if they were willing to open a rating option for butter and margarine it would have been best for customers rights.
Is it good for customer health? The business manager of Happy Pancake House restaurants should check the margarine.Is it good or not. There are many testing companies to check this matter.They check the margarine and the authorities of restaurants will announce the replacement of butter from margarine. That would be fare.
Why did they hide to use margarine instead of butter. That is a question. May be they were afraid to lower selling rate. But 2 percent of customers had complained, they know the difference between butter and margarine.
Comments
e-rater score report
Attribute Value Ideal
Final score: ??? out of 6
Category: Poor Excellent
No. of Grammatical Errors: 2
No. of Spelling Errors: 1 2
No. of Sentences: 22 15
No. of Words: 327 350
No. of Characters: 1535 1500
No. of Different Words: 127 200
Fourth Root of Number of Words: 4.252 4.7
Average Word Length: 4.694 4.6
Word Length SD: 2.521 2.4
No. of Words greater than 5 chars: 107 100
No. of Words greater than 6 chars: 76 80
No. of Words greater than 7 chars: 55 40
No. of Words greater than 8 chars: 41 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 14.864 21.0
Sentence Length SD: 9.64 7.5
Use of Discourse Markers (%): 0.409 0.12
Sentence-Text Coherence: 0.315 0.35
Sentence-Para Coherence: 0.315 0.50
Sentence-Sentence Coherence: 0.071 0.07
Number of Paragraphs: 1 5
Grammar and spelling errors:
Line 1, column 546, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: If
...on, they should announce for the change.If they do this thing 2 percent of custom...
^^
Line 1, column 546, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...on, they should announce for the change.If they do this thing 2 percent of custom...
^^
Line 2, column 61, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: At
... percent of customers will not complain.At first they should advertise the replace...
^^
Line 2, column 204, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: The
...difference between butter and margarine.The business manager took the chance to rep...
^^^
Line 3, column 22, Rule ID: ALL_OF_THE[1]
Message: Simply use 'all the'.
Suggestion: all the
...This is not fare. It would be good for all of the customers if they open an event to take...
^^^^^^^^^^
Line 3, column 113, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: If
... test which is better. But they did not.If they open an event to take a test of ma...
^^
Line 4, column 82, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Furthermore,
...r on the replacement. This is not fare. Furthermore they did to check how to react with the...
^^^^^^^^^^^
Line 4, column 171, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: But
...he replacement of butter from margarine.But if they were willing to open a rating o...
^^^
Line 5, column 115, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Is
... restaurants should check the margarine.Is it good or not. There are many testing ...
^^
Line 5, column 188, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: They
... testing companies to check this matter.They check the margarine and the authorities...
^^^^
Line 6, column 74, Rule ID: MAY_BE[1]
Message: Did you mean 'maybe' (=perhaps)?
Suggestion: Maybe
... instead of butter. That is a question. May be they were afraid to lower selling rate....
^^^^^^
Transition Words or Phrases used:
but, first, furthermore, if, may, in addition, it is true
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 19.0 19.6327345309 97% => OK
Auxiliary verbs: 10.0 12.9520958084 77% => OK
Conjunction : 13.0 11.1786427146 116% => OK
Relative clauses : 8.0 13.6137724551 59% => More relative clauses wanted.
Pronoun: 31.0 28.8173652695 108% => OK
Preposition: 38.0 55.5748502994 68% => OK
Nominalization: 9.0 16.3942115768 55% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1579.0 2260.96107784 70% => OK
No of words: 320.0 441.139720559 73% => More content wanted.
Chars per words: 4.934375 5.12650576532 96% => OK
Fourth root words length: 4.22948505376 4.56307096286 93% => OK
Word Length SD: 2.72580084276 2.78398813304 98% => OK
Unique words: 128.0 204.123752495 63% => More unique words wanted.
Unique words percentage: 0.4 0.468620217663 85% => More unique words wanted or less content wanted.
syllable_count: 495.9 705.55239521 70% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 4.96107784431 222% => Less pronouns wanted as sentence beginning.
Article: 2.0 8.76447105788 23% => OK
Subordination: 3.0 2.70958083832 111% => OK
Conjunction: 4.0 1.67365269461 239% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 4.22255489022 71% => OK
Performance on sentences:
How many sentences: 22.0 19.7664670659 111% => OK
Sentence length: 14.0 22.8473053892 61% => The Avg. Sentence Length is relatively short.
Sentence length SD: 55.8338740157 57.8364921388 97% => OK
Chars per sentence: 71.7727272727 119.503703932 60% => OK
Words per sentence: 14.5454545455 23.324526521 62% => OK
Discourse Markers: 2.59090909091 5.70786347227 45% => More transition words/phrases wanted.
Paragraphs: 6.0 5.15768463074 116% => OK
Language errors: 11.0 5.25449101796 209% => Less language errors wanted.
Sentences with positive sentiment : 10.0 8.20758483034 122% => OK
Sentences with negative sentiment : 3.0 6.88822355289 44% => More negative sentences wanted.
Sentences with neutral sentiment: 9.0 4.67664670659 192% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.20210089016 0.218282227539 93% => OK
Sentence topic coherence: 0.0837455538165 0.0743258471296 113% => OK
Sentence topic coherence SD: 0.106834355156 0.0701772020484 152% => OK
Paragraph topic coherence: 0.126406022747 0.128457276422 98% => OK
Paragraph topic coherence SD: 0.0866110264779 0.0628817314937 138% => OK
Essay readability:
automated_readability_index: 9.1 14.3799401198 63% => Automated_readability_index is low.
flesch_reading_ease: 65.73 48.3550499002 136% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 7.6 12.197005988 62% => OK
coleman_liau_index: 10.72 12.5979740519 85% => OK
dale_chall_readability_score: 6.7 8.32208582834 81% => OK
difficult_words: 48.0 98.500998004 49% => More difficult words wanted.
linsear_write_formula: 6.0 12.3882235529 48% => Linsear_write_formula is low.
gunning_fog: 7.6 11.1389221557 68% => OK
text_standard: 8.0 11.9071856287 67% => The average readability is low. Need to imporve the language.
What are above readability scores?
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Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.