You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee. In your letter, express:
why you went to the shop/office
how the employees behaved to offend you
what you expect the company to do
Dear Sir or Madam,
I am writing to register a complaint with you regarding a poor service, and the rude attitude by your stuff that I experienced last Monday when I visited your shop. I am hoping you would take proper steps so that no other customer feel humiliated the way I did.
I want to your shop on Monday, 24th November, with the intention of purchasing a microwave oven for my home. While I was in your shop, not a single employee approached and offered me any assistance! They were watching a soap opera on the television and were fully focused on the show. I decided to ask one of the employees for help but he showed no interest to help me. He was actually rude when I asked him what type of microwave oven were available in the shop and if he could assist me. He pointed out his finger to another employee and this gesture was extremely awkward. I wasn't there to ask a favour, rather purchase a product and the unprofessional employees you have are surely going to cost your business.
I regret to have been in your shop and will never be there. However, you should know how poorly your staffs treat your customers. I am hoping you would take initiatives to offer better customer experience in the future by hiring more professional employees.
Yours faithfully,
Irene Byers
Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...tomer feel humiliated the way I did. I want to your shop on Monday, 24th Novem...
^
Line 5, column 579, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: wasn't
...d this gesture was extremely awkward. I wasnt there to ask a favour, rather purchase ...
^^^^^
Line 5, column 676, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'been'.
Suggestion: been
...d the unprofessional employees you have are surely going to cost your business. ...
^^^
Line 7, column 3, Rule ID: ADMIT_ENJOY_VB[2]
Message: This verb is used with the gerund form: 'regret having'.
Suggestion: regret having
...urely going to cost your business. I regret to have been in your shop and will never be the...
^^^^^^^^^^^^^^
Transition Words or Phrases used:
actually, but, however, if, regarding, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1069.0 937.175257732 114% => OK
No of words: 233.0 206.0 113% => OK
Chars per words: 4.58798283262 4.54256449028 101% => OK
Fourth root words length: 3.90696013833 3.78020617076 103% => OK
Word Length SD: 2.61082524895 2.54303337028 103% => OK
Unique words: 146.0 127.690721649 114% => OK
Unique words percentage: 0.62660944206 0.622605031667 101% => OK
syllable_count: 339.3 290.88556701 117% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 43.6606229914 44.8134815571 97% => OK
Chars per sentence: 89.0833333333 76.5299724578 116% => OK
Words per sentence: 19.4166666667 16.8248392259 115% => OK
Discourse Markers: 4.0 4.34317383033 92% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.143718547273 0.216113520407 67% => OK
Sentence topic coherence: 0.0571557266042 0.0766984524023 75% => OK
Sentence topic coherence SD: 0.0524863710975 0.0603063233224 87% => OK
Paragraph topic coherence: 0.118469405064 0.12726935374 93% => OK
Paragraph topic coherence SD: 0.0483292206157 0.0580467560999 83% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.34 8.71597938144 107% => OK
dale_chall_readability_score: 8.1 7.59969072165 107% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.