Dear Sir/Madam,
I am a regular customer of your telecom company and using a postpaid connection from 2011. I am writing to draw your attention towards my phone bill of August month with contains the charges for international calls, which is wrong.
Firstly, I have checked to my call records, no call been made to any other country. On the other hand, I live alone and all my kith and kin reside in India only. In this case, the amount of forty-five thousand rupees is a huge surprise for me mentioned on my mobile phone bill. I tried to connect your customer care service department with my concern, but their line always showed up busy, which is not toll-free as well as this is really frustrating. As a customer of your prominent company, I am not satisfied with these situations.
Regarding this matter, I require you to please provide me the correct bill and apply some stringent rules for any mistake in customer billing further, also any toll-free service would be better for customer convenience.
Looking for your prompt reply,
Your Sincerely,
ABC
Transition Words or Phrases used:
also, but, first, firstly, look, really, regarding, so, well, as well as, on the other hand
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 895.0 937.175257732 95% => OK
No of words: 183.0 206.0 89% => More content wanted.
Chars per words: 4.89071038251 4.54256449028 108% => OK
Fourth root words length: 3.67800887145 3.78020617076 97% => OK
Word Length SD: 2.6254541788 2.54303337028 103% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.650273224044 0.622605031667 104% => OK
syllable_count: 272.7 290.88556701 94% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 49.5388611641 44.8134815571 111% => OK
Chars per sentence: 99.4444444444 76.5299724578 130% => OK
Words per sentence: 20.3333333333 16.8248392259 121% => OK
Discourse Markers: 10.1111111111 4.34317383033 233% => Less transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.282773643561 0.216113520407 131% => OK
Sentence topic coherence: 0.1039246638 0.0766984524023 135% => OK
Sentence topic coherence SD: 0.0786083418174 0.0603063233224 130% => OK
Paragraph topic coherence: 0.171137972533 0.12726935374 134% => OK
Paragraph topic coherence SD: 0.0692717810086 0.0580467560999 119% => OK
Essay readability:
automated_readability_index: 11.8 8.37731958763 141% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 11.08 8.71597938144 127% => OK
dale_chall_readability_score: 8.25 7.59969072165 109% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.