You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager.
In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do
Dear Sir or Madam,
I am writing because I want to complaint about the microwave that I bought it from your shop. Also, the dissatisfaction against the type of customer service I received when I tried to talk to your one of the executive over the phone. Let me explain you in brief.
Me and my husband purchased Electrolux microwave of 3 liters on 17th of June 2021. To add to my excitement it was my husband’s birthday and I wanted to bake a cake for him as a surprise, however, the control panel on microwave was not taking the command. So, I thought to call your store and the situation was worsen by your assistant on 18th June who heard scenario to your assistant, and kept on long hold and after returning to call said nobody is available to assist and the line got disconnected twice. Moreover, the executive was really rude on his tone.
Therefore, I would like to replace the microwave with the other one and get it collected from my home at the address 24/2 street no 4 everest apartment. Above all, I would like to log a complaint against the executive who spoke to me in ill-mannered way and would want to give him feedback for the same. Besides, help me with the coupons on the basis of hassle I went through.
I hope you will pay kind attention to it.
Yours sincerely
Urvashi
Grammar and spelling errors:
Line 5, column 230, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ntrol panel was not taking the command. I called your shop on 18th June to inform...
^
Transition Words or Phrases used:
also, besides, however, moreover, really, so, therefore, in brief
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 39.0 26.3917525773 148% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 967.0 937.175257732 103% => OK
No of words: 217.0 206.0 105% => OK
Chars per words: 4.45622119816 4.54256449028 98% => OK
Fourth root words length: 3.8380880478 3.78020617076 102% => OK
Word Length SD: 2.67970666196 2.54303337028 105% => OK
Unique words: 132.0 127.690721649 103% => OK
Unique words percentage: 0.608294930876 0.622605031667 98% => OK
syllable_count: 308.7 290.88556701 106% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 51.9283694675 44.8134815571 116% => OK
Chars per sentence: 80.5833333333 76.5299724578 105% => OK
Words per sentence: 18.0833333333 16.8248392259 107% => OK
Discourse Markers: 5.41666666667 4.34317383033 125% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.21019272404 0.216113520407 97% => OK
Sentence topic coherence: 0.0706682583876 0.0766984524023 92% => OK
Sentence topic coherence SD: 0.0491411807918 0.0603063233224 81% => OK
Paragraph topic coherence: 0.118849071118 0.12726935374 93% => OK
Paragraph topic coherence SD: 0.0739588082522 0.0580467560999 127% => OK
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.37 7.59969072165 97% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.