Nowadays, customer services allow people to announce their opinion about different products. Some write reviews online, positive or negative, whereas others complain in person. Each method has its specific advantages and disadvantages which provides the customers opportunities to declare their comments. In my view, writing is better and I have several experiences to talk about poor products or services.
The foremost reason why I am supporting this way lies in the fact that I become angry easily and when I am under emotional effects, making right decision is hard. For example, if I want to show my dissatisfaction, it is far better to contemplate about my paragraphs and consult with my husband then submit a letter or write a negative feedback on websites. On the other hand, other customers can read my comment and change their mind which is really helpful. Hence, in writing method, not only do we avoid errors but also help others to choose suitable merchandise.
Another subtle point that I should deem is that as a nonnative English speaker, communication with people is tough in some cases. Since I am afraid of making mistakes, I have problems to convey my meaning so it prevents me to discuss one on one. In the other words, my self-confidence is low and I am more convenient to type sentences and assure that there is no grammatical mistake or impolite phrase. The worse situations happen when I have to call somebody who I cannot maintain eye contact throughout the conversation. Therefore, it is more efficient to share my reviews instead of hesitating in talking.
Admittedly, it takes less time to express something in person because we can get the answer sooner. When we send an e-mail, the company will response in 48 hours but if we call them, they reply fast and you do not need to wait. For instance, sometimes it is urgent to call a company and return the item. Nevertheless, if the time does not matter, I still prefer to write about my complaints.
Due to the aforementioned argument explored in the previous statements, the comfortable option for me to assert about an item is writing which gives me the chance to modify my mistakes and state whatever is in my mind and assist others to find proper products.
Transition Words or Phrases used:
also, but, hence, if, nevertheless, really, so, still, then, therefore, whereas, for example, for instance, i am afraid, in my view, in some cases, on the other hand
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 15.1003584229 79% => OK
Auxiliary verbs: 6.0 9.8082437276 61% => OK
Conjunction : 17.0 13.8261648746 123% => OK
Relative clauses : 11.0 11.0286738351 100% => OK
Pronoun: 47.0 43.0788530466 109% => OK
Preposition: 45.0 52.1666666667 86% => OK
Nominalization: 7.0 8.0752688172 87% => OK
Performance on vocabulary words:
No of characters: 1875.0 1977.66487455 95% => OK
No of words: 382.0 407.700716846 94% => More content wanted.
Chars per words: 4.90837696335 4.8611393121 101% => OK
Fourth root words length: 4.42095241839 4.48103885553 99% => OK
Word Length SD: 2.85811729321 2.67179642975 107% => OK
Unique words: 230.0 212.727598566 108% => OK
Unique words percentage: 0.602094240838 0.524837075471 115% => OK
syllable_count: 593.1 618.680645161 96% => OK
avg_syllables_per_word: 1.6 1.51630824373 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.59856630824 73% => OK
Article: 4.0 3.08781362007 130% => OK
Subordination: 4.0 3.51792114695 114% => OK
Conjunction: 0.0 1.86738351254 0% => OK
Preposition: 5.0 4.94265232975 101% => OK
Performance on sentences:
How many sentences: 18.0 20.6003584229 87% => OK
Sentence length: 21.0 20.1344086022 104% => OK
Sentence length SD: 44.6371170913 48.9658058833 91% => OK
Chars per sentence: 104.166666667 100.406767564 104% => OK
Words per sentence: 21.2222222222 20.6045352989 103% => OK
Discourse Markers: 9.16666666667 5.45110844103 168% => OK
Paragraphs: 5.0 4.53405017921 110% => OK
Language errors: 0.0 5.5376344086 0% => OK
Sentences with positive sentiment : 7.0 11.8709677419 59% => More positive sentences wanted.
Sentences with negative sentiment : 9.0 3.85842293907 233% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.88709677419 41% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.220934309823 0.236089414692 94% => OK
Sentence topic coherence: 0.0596407176023 0.076458572812 78% => OK
Sentence topic coherence SD: 0.0536988465141 0.0737576698707 73% => OK
Paragraph topic coherence: 0.107426461763 0.150856017488 71% => OK
Paragraph topic coherence SD: 0.0587638468495 0.0645574589148 91% => OK
Essay readability:
automated_readability_index: 12.3 11.7677419355 105% => OK
flesch_reading_ease: 50.16 58.1214874552 86% => OK
smog_index: 3.1 6.10430107527 51% => Smog_index is low.
flesch_kincaid_grade: 11.5 10.1575268817 113% => OK
coleman_liau_index: 11.2 10.9000537634 103% => OK
dale_chall_readability_score: 8.89 8.01818996416 111% => OK
difficult_words: 102.0 86.8835125448 117% => OK
linsear_write_formula: 8.5 10.002688172 85% => OK
gunning_fog: 10.4 10.0537634409 103% => OK
text_standard: 12.0 10.247311828 117% => OK
What are above readability scores?
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Rates: 86.6666666667 out of 100
Scores by essay e-grader: 26.0 Out of 30
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.