TPO 01 - Question 4 Groupthink One process by which groups may make bad or irrational decisions is known as groupthink. Individual members of a group attempt to conform their opinions to what they believe to be the group consensus even though the result m

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The introduction is too long. and you don't have time for the conclusion:
'But they were all wrong, the same year, a competitor came out with a new design that attracted many of their customers.'