The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts give information of a survey on 100 guests in Parkway Hotel how they feel about the hotel's customer service between 2005 and 2010.
The satisfactory about customer service rise after 5 years of development. The percentage of the satisfy rated rose dramatically from at total 64% in 2005 to 84% in 2010. Furthermore, there are two noticeable rise is the percentage of customers who feel good and excellent about the service which were rose 23% and 25%. The development of service has raise the feel of customers.
On the other hand, the positive feedback have encroached the negative down from 39% in 2005 to 16%. The proportion of guests who considered the service was poor fell by 9%. Similarly, the proportion of guests who think the service was very poor dropped by 11% in 5 years period.
Overall, the hotel's customer service has improve significantly after 5 years and more people gave positive responses to the survey in that year.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
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