The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 Summarize the information by selecting and

The pie charts give information of a survey on 100 guests in Parkway Hotel how they feel about the hotel's customer service between 2005 and 2010.
The satisfactory about customer service rise after 5 years of development. The percentage of the satisfy rated rose dramatically from at total 64% in 2005 to 84% in 2010. Furthermore, there are two noticeable rise is the percentage of customers who feel good and excellent about the service which were rose 23% and 25%. The development of service has raise the feel of customers.
On the other hand, the positive feedback have encroached the negative down from 39% in 2005 to 16%. The proportion of guests who considered the service was poor fell by 9%. Similarly, the proportion of guests who think the service was very poor dropped by 11% in 5 years period.
Overall, the hotel's customer service has improve significantly after 5 years and more people gave positive responses to the survey in that year.