Dear Sir/Madam
I am writing to complain about an electrical item I have recently purchased from your company, but unfortunately it does not work.
Last week I bought a microwave oven from LG branch of Tehran, and since I have been your customer for a long, I did not get it checked. When I took it home and connected it to the power supply, it did not even turn on.
I quickly called your customer service department to make them aware, and they told me that my case would be followed up, however they did not even call me back and despite my several calls, l could not receive a clear answer.
Consequently, I am writing to express my dissatisfaction and as I am facing inconvenience, based on my guarantee, I want to demand a replacement for it by today or to the latest by tomorrow.
I look forward for your urgent action.
Best regards
Nancy White
Transition Words or Phrases used:
but, consequently, however, look
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.0 29% => More to be verbs wanted.
Auxiliary verbs: 2.0 1.00243902439 200% => OK
Conjunction : 7.0 6.8 103% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 30.0 5.60731707317 535% => Less pronouns wanted
Preposition: 17.0 33.7804878049 50% => More preposition wanted.
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 716.0 965.302439024 74% => OK
No of words: 157.0 196.424390244 80% => More content wanted.
Chars per words: 4.56050955414 4.92477711251 93% => OK
Fourth root words length: 3.53976893118 3.73543355544 95% => OK
Word Length SD: 2.76991715989 2.65546596893 104% => OK
Unique words: 104.0 106.607317073 98% => OK
Unique words percentage: 0.662420382166 0.547539520022 121% => OK
syllable_count: 221.4 283.868780488 78% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 1.53170731707 457% => Less pronouns wanted as sentence beginning.
Article: 0.0 4.33902439024 0% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 3.0 0.482926829268 621% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 3.36585365854 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 22.4926829268 98% => OK
Sentence length SD: 69.6803195944 43.030603864 162% => OK
Chars per sentence: 102.285714286 112.824112599 91% => OK
Words per sentence: 22.4285714286 22.9334400587 98% => OK
Discourse Markers: 4.57142857143 5.23603664747 87% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 2.0 3.70975609756 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.12128696828 0.215688989381 56% => OK
Sentence topic coherence: 0.0580942092588 0.103423049105 56% => OK
Sentence topic coherence SD: 0.0449248674573 0.0843802449381 53% => OK
Paragraph topic coherence: 0.0750627054624 0.15604864568 48% => OK
Paragraph topic coherence SD: 0.0454424599363 0.0819641961636 55% => OK
Essay readability:
automated_readability_index: 11.3 13.2329268293 85% => Automated_readability_index is low.
flesch_reading_ease: 66.07 61.2550243902 108% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 9.5 10.3012195122 92% => OK
coleman_liau_index: 9.46 11.4140731707 83% => OK
dale_chall_readability_score: 8.05 8.06136585366 100% => OK
difficult_words: 33.0 40.7170731707 81% => More difficult words wanted.
linsear_write_formula: 13.0 11.4329268293 114% => OK
gunning_fog: 10.8 10.9970731707 98% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.