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05.11.2017You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say– what was the item– why it was important that you get it immediately– what you suggest t

Essay topics: 05.11.2017
You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say
– what was the item
– why it was important that you get it immediately
– what you suggest the company should do now

EugeneDubinchuk's picture

Dear Sir or Madame,

I am writing to complain about your poor service. On 1st November 2017, I purchased on your website a novel workstation Lenovo W550s with an additional battery and a doc-station. Moreover, I paid four hundred dollars for installation of all needed software on the computer. In overall, three thousand two hundred and twenty-five dollars has been transferred to your company but my laptop has not arrived yet. While the signed contract states, the delivery was scheduled on 2nd November.

The purchased laptop is so important to me because my previous one is out of order and fulfilling my job duties is impossible without using a workstation. In addition, on 5th November, I should present my project to the head of my department and partners of our firm; the absence of a portable computer means the assignment will not be finished in time. In other words, I am doomed.

I see two possible solutions to the existing issue. You may refund my money on a credit card and I will buy the item in a store that belongs to your rival or you can make a miracle and deliver me the expected item tomorrow morning.

I am waiting for your prompt response.

Sincerely yours,

Eugene Dubinchuk

Votes: 
Average: 9 (3 votes)
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Comments

Transition Words or Phrases used:
but, may, moreover, so, while, in addition, in other words

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 1012.0 937.175257732 108% => OK
No of words: 209.0 206.0 101% => OK
Chars per words: 4.84210526316 4.54256449028 107% => OK
Fourth root words length: 3.80221413058 3.78020617076 101% => OK
Word Length SD: 2.78782769233 2.54303337028 110% => OK
Unique words: 138.0 127.690721649 108% => OK
Unique words percentage: 0.66028708134 0.622605031667 106% => OK
syllable_count: 309.6 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 5.0 1.44329896907 346% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 55.9500645417 44.8134815571 125% => OK
Chars per sentence: 84.3333333333 76.5299724578 110% => OK
Words per sentence: 17.4166666667 16.8248392259 104% => OK
Discourse Markers: 4.83333333333 4.34317383033 111% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.109238625345 0.216113520407 51% => OK
Sentence topic coherence: 0.0288207125124 0.0766984524023 38% => OK
Sentence topic coherence SD: 0.0415658626297 0.0603063233224 69% => OK
Paragraph topic coherence: 0.0572860130092 0.12726935374 45% => OK
Paragraph topic coherence SD: 0.0506076799661 0.0580467560999 87% => OK

Essay readability:
automated_readability_index: 10.1 8.37731958763 121% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.5 8.71597938144 120% => OK
dale_chall_readability_score: 9.01 7.59969072165 119% => OK
difficult_words: 60.0 41.2886597938 145% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.

Attribute Value Ideal
Final score: 8.0 out of 9
Category: Excellent Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 14 15
No. of Words: 209 250
No. of Characters: 965 1200
No. of Different Words: 138 150
Fourth Root of Number of Words: 3.802 4.7
Average Word Length: 4.617 4.6
Word Length SD: 2.698 2.4
No. of Words greater than 5 chars: 74 100
No. of Words greater than 6 chars: 60 80
No. of Words greater than 7 chars: 39 40
No. of Words greater than 8 chars: 18 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 14.929 21.0
Sentence Length SD: 11.461 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.306 0.35
Sentence-Para Coherence: 0.675 0.50
Sentence-Sentence Coherence: 0.068 0.07
Number of Paragraphs: 7 5

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