there has been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. write a letter to your manager
in your letter:
describe the complaints that have been made
stay why the reception area is important
suggest how the reception area could be improved
Dear Mr.Sharma,
Last week, you have ordered me to provided suggestions for making changes to our office's front desk area and i am writing in response to this order
A number of complaints have been made by our clients who have come to our office to visit us. they say that there is no proper reply to them from our front desk officer. Also, the clients feel that there are less number of chairs available in the reception.The telephone in the reception desk is under repair and due to the presence of our receptionist once in a blue moon , clients find it difficult to make enquiries. Though many of our clients went back furiously, a few have left feedback in the register placed on our reception desk.
The reception area is essential because, that is the place where clients get answer for their queries and clients have to be directed to the concerned officers only in the reception. Since, reception is the frontmost place in the office, a client's impression about our office is developed in his mind as a result of how he is treated by our receptionist.
In order to develop our reception, the first step ought to be taken is to change the receptionist. If our clients are given proper details through phone regarding the documents that must be brought to our office, it will be easy for them to approach us. Henceforth, the telephone should be repaired first. It is even more good to change the telephone to an intercom which connects to all other staffs in the office. Finally, there must be an increment in the number of chairs in the front desk area.
I hope the above mentioned suggestions will be taken into consideration.
Yours sincerely,
Gayathri Das.
Grammar and spelling errors:
Line 1, column 9, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Sharma
Dear Mr.Sharma, Last week, you have o...
^^^^^^
Line 3, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Mr.Sharma, Last week, you have ordered me to provid...
^^^^^^^^^^^^^^^
Line 3, column 125, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...nges to our offices front desk area and i am writing in response to this order ...
^
Line 3, column 163, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...d i am writing in response to this order A number of complaints ha...
^^^^
Line 5, column 208, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ont desk officer. Also, the clients feel that there are less number of chairs ava...
^^
Line 5, column 274, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: The
...er of chairs available in the reception.The telephone in the reception desk is unde...
^^^
Line 5, column 389, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... of our receptionist once in a blue moon , clients find it difficult to make enqui...
^^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...egister placed on our reception desk. The reception area is essential because,...
^^^^^^^^^^^^^^^
Line 7, column 256, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'clients'' or 'client's'?
Suggestion: clients'; client's
...is the frontmost place in the office, a clients impression about our office is develope...
^^^^^^^
Line 9, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ow he is treated by our receptionist. In order to develop our reception, the f...
^^^^^^^^^^^^^^^
Line 11, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ber of chairs in the front desk area. I hope the above mentioned suggestions w...
^^^^^^^^^^^^^^^
Transition Words or Phrases used:
also, finally, first, hence, if, regarding, so, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 19.0 7.48453608247 254% => Less to be verbs wanted.
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 46.0 26.3917525773 174% => OK
Nominalization: 10.0 3.85567010309 259% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1388.0 937.175257732 148% => OK
No of words: 294.0 206.0 143% => Less content wanted.
Chars per words: 4.72108843537 4.54256449028 104% => OK
Fourth root words length: 4.14082457966 3.78020617076 110% => OK
Word Length SD: 2.6543606699 2.54303337028 104% => OK
Unique words: 161.0 127.690721649 126% => OK
Unique words percentage: 0.547619047619 0.622605031667 88% => More unique words wanted or less content wanted.
syllable_count: 423.0 290.88556701 145% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 7.0 0.824742268041 849% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 74.1421152547 44.8134815571 165% => OK
Chars per sentence: 106.769230769 76.5299724578 140% => OK
Words per sentence: 22.6153846154 16.8248392259 134% => OK
Discourse Markers: 4.53846153846 4.34317383033 104% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 11.0 2.54639175258 432% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.131368155733 0.216113520407 61% => OK
Sentence topic coherence: 0.0525123392747 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0437336229383 0.0603063233224 73% => OK
Paragraph topic coherence: 0.0681327552315 0.12726935374 54% => OK
Paragraph topic coherence SD: 0.0231534160333 0.0580467560999 40% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 12.1 8.37731958763 144% => OK
flesch_reading_ease: 66.07 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 10.39 8.71597938144 119% => OK
dale_chall_readability_score: 7.68 7.59969072165 101% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 17.5 8.62886597938 203% => Linsear_write_formula is high.
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.