You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:- describe what you purchased,- explain why you are not happy with the purchase,- tell them what you would like them to do ab

Dear Sir/Madam

I am writing to express my dissatisfaction regarding my recent purchase from your online website, order number#281718.

I ordered a mobile phone which was advertise on your website as a package including a mobile phone, headphones and a charger. However, on receiving the parcel I was very disappointed as the headphones was missing. In addition, there were scratched on the mobile screen that indicated that it had been used before as well.

As i have came across the same offer on another website and I want to return the package to your office as soon as possible. I have gone through your refund policy which was on your website. I would request you to refund full amount as I am very dissatisfied with the product. You can contact me through email, my id is abc@xyz.com

I look forward to your immediate response.

Regards,
Saba Khan

Votes
Average: 5.6 (1 vote)

Grammar and spelling errors:
Line 5, column 36, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'advertised'.
Suggestion: advertised
.... I ordered a mobile phone which was advertise on your website. The package include a ...
^^^^^^^^^
Line 7, column 11, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'come'.
Suggestion: come
... been used before as well. As i have came across the same offer on another websit...
^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... very dissatisfied with the product. I look forward to your immediate response...
^

Transition Words or Phrases used:
however, look, regarding, so, well

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 21.0 32.9175257732 64% => OK
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 670.0 937.175257732 71% => OK
No of words: 135.0 206.0 66% => More content wanted.
Chars per words: 4.96296296296 4.54256449028 109% => OK
Fourth root words length: 3.4086580994 3.78020617076 90% => OK
Word Length SD: 2.82265963364 2.54303337028 111% => OK
Unique words: 84.0 127.690721649 66% => More unique words wanted.
Unique words percentage: 0.622222222222 0.622605031667 100% => OK
syllable_count: 212.4 290.88556701 73% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 49.2840093767 44.8134815571 110% => OK
Chars per sentence: 74.4444444444 76.5299724578 97% => OK
Words per sentence: 15.0 16.8248392259 89% => OK
Discourse Markers: 3.77777777778 4.34317383033 87% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 1.0 7.41237113402 13% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.129028071433 0.216113520407 60% => OK
Sentence topic coherence: 0.0495362220825 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.0519114612442 0.0603063233224 86% => OK
Paragraph topic coherence: 0.0710591834061 0.12726935374 56% => OK
Paragraph topic coherence SD: 0.0564596800838 0.0580467560999 97% => OK

Essay readability:
automated_readability_index: 9.4 8.37731958763 112% => OK
flesch_reading_ease: 56.25 70.7449484536 80% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.9 8.71597938144 125% => OK
dale_chall_readability_score: 8.36 7.59969072165 110% => OK
difficult_words: 34.0 41.2886597938 82% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
More content wanted.
Minimum 150 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.