You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter:- describe what you purchased,- explain why you are not happy with the purchase,- tell them what you would like them to do ab

Dear Sir/Madam

I am writing to express my dissatisfaction regarding my recent purchase from your online website, order number#281718.

I ordered a mobile phone which was advertise on your website as a package including a mobile phone, headphones and a charger. However, on receiving the parcel I was very disappointed as the headphones was missing. In addition, there were scratched on the mobile screen that indicated that it had been used before as well.

As i have came across the same offer on another website and I want to return the package to your office as soon as possible. I have gone through your refund policy which was on your website. I would request you to refund full amount as I am very dissatisfied with the product. You can contact me through email, my id is abc@xyz.com. Please consider this as a formal request and process the claim fast nor i will file a consumer case.

I look forward to your immediate response.

Regards,
Saba Khan

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 5, column 36, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'advertised'.
Suggestion: advertised
.... I ordered a mobile phone which was advertise on your website as a package including ...
^^^^^^^^^
Line 7, column 11, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'come'.
Suggestion: come
... been used before as well. As i have came across the same offer on another websit...
^^^^
Line 7, column 406, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
... request and process the claim fast nor i will file a consumer case. I look fo...
^

Transition Words or Phrases used:
however, look, regarding, so, well, in addition

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 808.0 937.175257732 86% => OK
No of words: 166.0 206.0 81% => More content wanted.
Chars per words: 4.86746987952 4.54256449028 107% => OK
Fourth root words length: 3.58944267634 3.78020617076 95% => OK
Word Length SD: 2.82665598057 2.54303337028 111% => OK
Unique words: 105.0 127.690721649 82% => More unique words wanted.
Unique words percentage: 0.632530120482 0.622605031667 102% => OK
syllable_count: 254.7 290.88556701 88% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 35.587164554 44.8134815571 79% => OK
Chars per sentence: 73.4545454545 76.5299724578 96% => OK
Words per sentence: 15.0909090909 16.8248392259 90% => OK
Discourse Markers: 4.27272727273 4.34317383033 98% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.146735496253 0.216113520407 68% => OK
Sentence topic coherence: 0.04939191358 0.0766984524023 64% => OK
Sentence topic coherence SD: 0.0534128738477 0.0603063233224 89% => OK
Paragraph topic coherence: 0.0730588955937 0.12726935374 57% => OK
Paragraph topic coherence SD: 0.0598798381659 0.0580467560999 103% => OK

Essay readability:
automated_readability_index: 9.1 8.37731958763 109% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.37 8.71597938144 119% => OK
dale_chall_readability_score: 8.38 7.59969072165 110% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.