You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say:
- what was the item
- why it was important that you get it immediately
- what you suggest the company should do now
Dear Sir,
I am writing this letter to express my dissatisfaction with your service when I purchased a product from your online store. I was informed that it would arrive at my house the day after ordering. However, I have not received it yet.
I ordered a black, metal-cased external hard drive from your website on November 24. It was developed by a renowned company called 'Western Digital'.
I purchased the storage unit to provide myself with a back-up of all my important data since my laptop was on the verge of crashing. I require the hard drive urgently as I cannot afford to lose my important school projects and assignments which are currently on my laptop.
According to your policy documents online, I understand that I am eligible for a full refund and a new hard disk. I request you to please maintain the same delivery standards and ship it using express post so that I am able to receive it as soon as possible.
Hoping for a quick a favourable response.
Yours sincerely,
Praneet K Nadar
Transition Words or Phrases used:
however, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 846.0 937.175257732 90% => OK
No of words: 178.0 206.0 86% => More content wanted.
Chars per words: 4.75280898876 4.54256449028 105% => OK
Fourth root words length: 3.65262427087 3.78020617076 97% => OK
Word Length SD: 2.75035432867 2.54303337028 108% => OK
Unique words: 117.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.657303370787 0.622605031667 106% => OK
syllable_count: 270.0 290.88556701 93% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 42.0745108446 44.8134815571 94% => OK
Chars per sentence: 76.9090909091 76.5299724578 100% => OK
Words per sentence: 16.1818181818 16.8248392259 96% => OK
Discourse Markers: 1.0 4.34317383033 23% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.119557427906 0.216113520407 55% => OK
Sentence topic coherence: 0.0414407810737 0.0766984524023 54% => OK
Sentence topic coherence SD: 0.0365763986808 0.0603063233224 61% => OK
Paragraph topic coherence: 0.055788864174 0.12726935374 44% => OK
Paragraph topic coherence SD: 0.0327179020735 0.0580467560999 56% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 9.97 8.71597938144 114% => OK
dale_chall_readability_score: 8.87 7.59969072165 117% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.