Dear Sir,
I am writing this letter to complain about the service issues from your bank, it is egregious. I hold a bank account at Queens Street branch in Auckland CBD. I have requested for a cheque book on 14-June-2019 through telebanking service and my service request number is SR0056772. As of now, I have received neither a cheque book nor an update on my request.
I would be grateful if you can expedite things. Also, could you please let me know how long more should I wait to process my request. It has been over a month; I certainly do not think it will take that much of time to send a cheque book.
I strongly recommend you to escalate on the employee, whoever working on my request. On top of this, as a manager, you should keep a track on SLA timings of all the requests, which are received by your branch staff.
Looking forward to hearing from you soon.
Yours faithfully,
Sudheerkumar Motakatla
Grammar and spelling errors:
Line 3, column 239, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...hat much of time to send a cheque book. I strongly recommend you to escalate on ...
^^^
Transition Words or Phrases used:
also, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 755.0 937.175257732 81% => OK
No of words: 166.0 206.0 81% => More content wanted.
Chars per words: 4.54819277108 4.54256449028 100% => OK
Fourth root words length: 3.58944267634 3.78020617076 95% => OK
Word Length SD: 2.59666506756 2.54303337028 102% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.692771084337 0.622605031667 111% => OK
syllable_count: 216.9 290.88556701 75% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 30.0613697361 44.8134815571 67% => OK
Chars per sentence: 68.6363636364 76.5299724578 90% => OK
Words per sentence: 15.0909090909 16.8248392259 90% => OK
Discourse Markers: 1.63636363636 4.34317383033 38% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.377713331003 0.216113520407 175% => OK
Sentence topic coherence: 0.119676966477 0.0766984524023 156% => OK
Sentence topic coherence SD: 0.0475299033702 0.0603063233224 79% => OK
Paragraph topic coherence: 0.155389611961 0.12726935374 122% => OK
Paragraph topic coherence SD: 0.0846316906802 0.0580467560999 146% => OK
Essay readability:
automated_readability_index: 7.5 8.37731958763 90% => Automated_readability_index is low.
flesch_reading_ease: 81.63 70.7449484536 115% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.6 7.45979381443 75% => OK
coleman_liau_index: 8.52 8.71597938144 98% => OK
dale_chall_readability_score: 6.85 7.59969072165 90% => OK
difficult_words: 26.0 41.2886597938 63% => More difficult words wanted.
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 6.0 8.15463917526 74% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.