Dear Sir, I am writing this letter to register a complain regarding a micro wave which I bought from your shop on 5th June the receipt number is ABC123. please note that the equipment is not working and even after several attempts to call the retail outlet no help is rendered until now.
Let me explain you the problem, during the inspection and demonstration in the shop when we were buying the microwave it was working fine and the sales executive explained the functions followed by live demo. Once we reached home we used it around 3 to 4 time before the light inside the oven started flickering and suddenly stopped fully.
Since this product is still under warranty, we tried to call the shop but the sales staff have not taken any interest and keeps us waiting on the call for 15 to 20 mins, this is unacceptable behavior towards the customer. I would request you to please check this matter with the customer service agents urgently. In addition it would be rather beneficial if you can offer special training to the staff to handle the customer grievance more efficiently.
Kindly replace the product, I look forward to receive a positive reply from you.
Your's Faithfully,
Jane Doe.
Grammar and spelling errors:
Line 1, column 48, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...r, I am writing this letter to register a complain regarding a micro wave which I bought f...
^^^^^^^^^^
Line 1, column 154, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Please
... 5th June the receipt number is ABC123. please note that the equipment is not working ...
^^^^^^
Line 5, column 317, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[2]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: addition,
...he customer service agents urgently. In addition it would be rather beneficial if you ca...
^^^^^^^^
Line 7, column 44, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to receiving'.
Suggestion: to receiving
...dly replace the product, I look forward to receive a positive reply from you. Yours Fa...
^^^^^^^^^^
Line 9, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ve reply from you. Yours Faithfully, Jane Doe.
^^^
Transition Words or Phrases used:
but, if, look, regarding, still, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1001.0 937.175257732 107% => OK
No of words: 209.0 206.0 101% => OK
Chars per words: 4.78947368421 4.54256449028 105% => OK
Fourth root words length: 3.80221413058 3.78020617076 101% => OK
Word Length SD: 2.46933529777 2.54303337028 97% => OK
Unique words: 146.0 127.690721649 114% => OK
Unique words percentage: 0.698564593301 0.622605031667 112% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 23.0 16.3608247423 141% => The Avg. Sentence Length is relatively long.
Sentence length SD: 56.9875446647 44.8134815571 127% => OK
Chars per sentence: 111.222222222 76.5299724578 145% => OK
Words per sentence: 23.2222222222 16.8248392259 138% => OK
Discourse Markers: 4.88888888889 4.34317383033 113% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.262683758448 0.216113520407 122% => OK
Sentence topic coherence: 0.0876527258935 0.0766984524023 114% => OK
Sentence topic coherence SD: 0.0532013054338 0.0603063233224 88% => OK
Paragraph topic coherence: 0.12299991563 0.12726935374 97% => OK
Paragraph topic coherence SD: 0.0361083118481 0.0580467560999 62% => OK
Essay readability:
automated_readability_index: 12.7 8.37731958763 152% => OK
flesch_reading_ease: 56.59 70.7449484536 80% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 11.1 7.45979381443 149% => OK
coleman_liau_index: 10.8 8.71597938144 124% => OK
dale_chall_readability_score: 8.4 7.59969072165 111% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 11.2 8.54432989691 131% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.