You recently bought a piece of equipment for your kitchen but it did not work You phoned the shop but no action was taken Write a letter to the shop manager In your letter describe the problem with the equipment explain what happened when you phoned

Dear Sir or Madam,

I am a resident of Mount Road, Delhi. I am writing to complain the about a cooker that I have purchased from your store. I am visiting your Mount Road facility from quite some time now and I am loyal customer as well. Last month, the 20th October I purchased a electrical rice cooker from your outlet. At that time, I did not check the appliance condition in the store. I tried to use it after reaching home, it was not turning on at all. I followed all the trouble shooting steps mentioned in the service manual but not succeeded to switch on the item.

So, I have called the shop manager to explained the problem I facing with the equipment. He listen to my query but not helped me to get any kind of resolution to my issue such as replacement or refund. No information has been provide on this. In fact, there was no appropriate measures taken from your side. I am really disappointed with service.

I want you to look into this matter on priority, I think as per guarantee details mentioned, I should be able to get a replacement for the faulty equipment in a week time. I would appreciate it if you could get a new cooker delivered at my address. Please call me back on mobile if this is not possible.

I look forward to hearing from you soon.

Yours sincerely,
Srinivas Reddy

Votes
Average: 7.8 (1 vote)

Grammar and spelling errors:
Line 3, column 122, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... that I have purchased from your store. I am visiting your Mount Road facility fr...
^
Line 3, column 260, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...ast month, the 20th October I purchased a electrical rice cooker from your outlet...
^
Line 5, column 61, Rule ID: I_AM[1]
Message: Did you mean 'I am'?
Suggestion: I am
...e shop manager to explained the problem I facing with the equipment. He listen to...
^
Line 5, column 93, Rule ID: HE_VERB_AGR[1]
Message: The pronoun 'He' must be used with a third-person verb: 'listens'.
Suggestion: listens
...problem I facing with the equipment. He listen to my query but not helped me to get an...
^^^^^^
Line 5, column 227, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'provided'.
Suggestion: provided
...ment or refund. No information has been provide on this. In fact, there was no appropri...
^^^^^^^
Line 7, column 173, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...or the faulty equipment in a week time. I would appreciate it if you could get a ...
^
Line 14, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... Yours sincerely, Srinivas Reddy
^^

Transition Words or Phrases used:
but, if, look, really, so, well, i think, in fact, kind of, such as

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 34.0 26.3917525773 129% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 1080.0 937.175257732 115% => OK
No of words: 243.0 206.0 118% => OK
Chars per words: 4.44444444444 4.54256449028 98% => OK
Fourth root words length: 3.94822203886 3.78020617076 104% => OK
Word Length SD: 2.57107143132 2.54303337028 101% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.621399176955 0.622605031667 100% => OK
syllable_count: 338.4 290.88556701 116% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 16.0 9.13402061856 175% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 17.0 12.6804123711 134% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 33.8023974908 44.8134815571 75% => OK
Chars per sentence: 63.5294117647 76.5299724578 83% => OK
Words per sentence: 14.2941176471 16.8248392259 85% => OK
Discourse Markers: 3.94117647059 4.34317383033 91% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.192564372096 0.216113520407 89% => OK
Sentence topic coherence: 0.0549260251644 0.0766984524023 72% => OK
Sentence topic coherence SD: 0.0484075887635 0.0603063233224 80% => OK
Paragraph topic coherence: 0.10679896503 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0322136571398 0.0580467560999 55% => OK

Essay readability:
automated_readability_index: 6.6 8.37731958763 79% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 7.88 8.71597938144 90% => OK
dale_chall_readability_score: 7.51 7.59969072165 99% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.