You work at home and have a problem with a piece of equipment that you use for your job.
Write a letter to the shop or company which supplied the equipment in your letter.
• Describe the problem with the equipment
• Explain how this problem is affecting your work
• Say what you want the shop or company to do
Dear Sir or Madam,
My name is Kumar Sampad and I am a freelance graphics designer from Danforth area. For my activities at home, I regularly purchase printer toner from your shop and today, I am writing to express my dissatisfaction with the quality of the toner your company supplied to me last week.
As I ordered the toner from your e-shop, the deliveryman from your company arrived with the product and placed it into my printer. Unfortunately, soon after the replacing of the toner, the print quality has been compromised drastically. It is maybe because of the poor quality of the carbon powder inside the toner.
As you know, being a designer, printing is an important part of my activities. Even before supplying any design to any of my clients, I print the whole thing and execute a thorough check. But for the last one week with your new toner, I am extremely suffering, and supply to some of my clients have been delayed due to this poor print quality and inability to perform the proof-checking.
Being a regular customer for your store, I am extremely depended on your products for my home-run business. But this time, the quality is totally unexpected. I would request you to replace the toner with a new one within two days, and send the item for quality control inspection which was supplied to me earlier.
I look forward to hearing back from you immediately.
Yours faithfully,
Kumar Sampad
Transition Words or Phrases used:
but, look, may, so, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 32.0 26.3917525773 121% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1187.0 937.175257732 127% => OK
No of words: 245.0 206.0 119% => OK
Chars per words: 4.84489795918 4.54256449028 107% => OK
Fourth root words length: 3.95632099841 3.78020617076 105% => OK
Word Length SD: 2.75252789799 2.54303337028 108% => OK
Unique words: 137.0 127.690721649 107% => OK
Unique words percentage: 0.559183673469 0.622605031667 90% => More unique words wanted or less content wanted.
syllable_count: 369.0 290.88556701 127% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 4.0 0.463917525773 862% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 50.6262555546 44.8134815571 113% => OK
Chars per sentence: 91.3076923077 76.5299724578 119% => OK
Words per sentence: 18.8461538462 16.8248392259 112% => OK
Discourse Markers: 2.15384615385 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.18997512916 0.216113520407 88% => OK
Sentence topic coherence: 0.0703920324459 0.0766984524023 92% => OK
Sentence topic coherence SD: 0.0581738504513 0.0603063233224 96% => OK
Paragraph topic coherence: 0.111953690424 0.12726935374 88% => OK
Paragraph topic coherence SD: 0.0397416446501 0.0580467560999 68% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.79 8.71597938144 124% => OK
dale_chall_readability_score: 8.53 7.59969072165 112% => OK
difficult_words: 62.0 41.2886597938 150% => OK
linsear_write_formula: 11.5 8.62886597938 133% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.