Write a letter of complaint to the manager of an online shopping site about a few products that you bought and aren’t happy with. In your letter
- Give details of your order.
- Explain about the problem with the products.
- Say what you want the manager to do about it.
Dear Sir/Madam,
I am writing to express my dissatisfaction with my recently purchase from your website. I have recently purchased a wallet and bag from your website, my order number is #12345548. My parcel is arrived this morning, unfortunately there is some issue with my parcel.
Firstly, the color I order was brown but my wallet is brown and may bag is red. Secondly, the brand that I was order was Dior but my parcel is unknown brand. Finally, I saw some scratch on wallet and also one of bag's rip does not work.
I am going to go aboard on next Monday, so I do not have enough time. I think this matter deserve your urgent attention. I would like you to respond quickly by either giving my full refund or by sending again my wallet and bag as I order.
Thank you for your time and consideration. I look forward to your services.
Yours faithfully,
Mari.
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Sentence: I think this matter deserve your urgent attention.
Description: The fragment matter deserve your is rare
Suggestion: Possible agreement error: Replace deserve with verb, past tense
flaws:
Avg. Sentence Length: 13.909 21.0
Attribute Value Ideal
Score: 6.5 out of 9
Category: Good Excellent
No. of Grammatical Errors: 1 2
No. of Spelling Errors: 0 2
No. of Sentences: 11 10
No. of Words: 153 200
No. of Characters: 646 1000
No. of Different Words: 91 100
Fourth Root of Number of Words: 3.517 4.0
Average Word Length: 4.222 4.6
Word Length SD: 2.418 2.4
No. of Words greater than 5 chars: 42 60
No. of Words greater than 6 chars: 26 50
No. of Words greater than 7 chars: 11 40
No. of Words greater than 8 chars: 5 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 13.909 21.0
Sentence Length SD: 4.963 7.5
Use of Discourse Markers (%): 0.545 0.12
Sentence-Text Coherence: 0.448 0.35
Sentence-Para Coherence: 0.679 0.50
Sentence-Sentence Coherence: 0.176 0.07
Number of Paragraphs: 4 4