You recently bought a product after seeing it in an advertisement. However, having received the product you’ve realized it did not match the description in the advertisement. Write a letter to the manufacturer saying:
- What was the product?
- What was mentioned in the advertisement?
- Why didn’t the description match the product you bought?
- What would you like the manufacturer to do?
To
The Manufacturer
Samsung Electronics
I am writing to you to lodge a complaint against your product which I have recently bought from online system.I bought a Galaxy Tab 10.2 tablet after I influenced with your illusive advertisement for a couple of days.Contrary to my expectation,it was not covered with flexible protective leather case. Moreover,it is not smooth on typing,scrolling, sliding and rotating screen as your advertisement boasted. Also it takes an ages searching for Wi-Fi and connecting with it.I absolutely found this item very dis-satisfactory as this item does not go with your pompous advertisement.
Therefore,I am very disappointed at your product and want total refund including packaging and courier cos as per your terms and conditions and return policy agreement. As a sincere customer, I personally suggest you to refrain from displaying such goading false advertisement which does not comply with actual product.Finally,I request you to solve my problem as soon as possible and will be highly appreciated.I apologize for any inconvenience occurred to you.
I look forward hearing from you soon.
Thanks for your time consideration.
Sincerely
John Smith
flaws:
Always put a space after punctuation marks. Essay e-rater is sensitive.
Attribute Value Ideal
Score: 7.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 9 10
No. of Words: 192 200
No. of Characters: 979 1000
No. of Different Words: 126 100
Fourth Root of Number of Words: 3.722 4.0
Average Word Length: 5.099 4.6
Word Length SD: 3.085 2.4
No. of Words greater than 5 chars: 75 60
No. of Words greater than 6 chars: 58 50
No. of Words greater than 7 chars: 37 40
No. of Words greater than 8 chars: 28 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 21.333 21.0
Sentence Length SD: 17.783 7.5
Use of Discourse Markers (%): 0.556 0.12
Sentence-Text Coherence: 0.37 0.35
Sentence-Para Coherence: 0.804 0.50
Sentence-Sentence Coherence: 0.149 0.07
Number of Paragraphs: 4 4