Dear Sir/Madam,
I am writing to you to express my appreciation for the extra effort
exhibited by one of your staff. Their attention to my needs improved my
experience with your company tremendously. Allow me to elaborate on
what happened.
Basically, after boarding BrightAir flight BA10X2, I realized I had left
one of my carry on bags in the terminal. As our plane was still at the
gate, I notified flight attendant Cathy Burke. Ms. Burke immediately
dashed off the plane to retrieve my lost luggage. I was astonished and
pleasantly surprised by her concern for my well-being, and I wanted to
let you know that she is a member of your team who makes a difference
to your customers.
I hope my letter highlights to you the heightened people skills Ms. Burke
brings to your organization. Because of her actions, I will surely fly your
airline again and recommend it to all of my friends.
Your loyal customer,
Ryan
Grammar and spelling errors:
Line 3, column 61, Rule ID: NEEDS_FIXED[1]
Message: "needs improved" is only accepted in certain dialects. For something more widely acceptable, try 'improving' or 'to be improved'.
Suggestion: improving; to be improved
...your staff. Their attention to my needs improved my experience with your company tremen...
^^^^^^^^
Transition Words or Phrases used:
if, still, well, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.0 57% => More to be verbs wanted.
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 3.0 6.8 44% => More conjunction wanted.
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 34.0 5.60731707317 606% => Less pronouns wanted
Preposition: 24.0 33.7804878049 71% => OK
Nominalization: 5.0 3.97073170732 126% => OK
Performance on vocabulary words:
No of characters: 784.0 965.302439024 81% => OK
No of words: 160.0 196.424390244 81% => More content wanted.
Chars per words: 4.9 4.92477711251 99% => OK
Fourth root words length: 3.55655882008 3.73543355544 95% => OK
Word Length SD: 2.88704000665 2.65546596893 109% => OK
Unique words: 108.0 106.607317073 101% => OK
Unique words percentage: 0.675 0.547539520022 123% => OK
syllable_count: 234.9 283.868780488 83% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 1.53170731707 522% => Less pronouns wanted as sentence beginning.
Article: 0.0 4.33902439024 0% => OK
Subordination: 3.0 1.07073170732 280% => Less adverbial clause wanted.
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 3.36585365854 89% => OK
Performance on sentences:
How many sentences: 10.0 8.94146341463 112% => OK
Sentence length: 16.0 22.4926829268 71% => The Avg. Sentence Length is relatively short.
Sentence length SD: 41.639524493 43.030603864 97% => OK
Chars per sentence: 78.4 112.824112599 69% => OK
Words per sentence: 16.0 22.9334400587 70% => OK
Discourse Markers: 2.5 5.23603664747 48% => More transition words/phrases wanted.
Paragraphs: 13.0 3.83414634146 339% => Less paragraphs wanted.
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 7.0 3.70975609756 189% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.177575797623 0.215688989381 82% => OK
Sentence topic coherence: 0.0674682635887 0.103423049105 65% => OK
Sentence topic coherence SD: 0.0668248462182 0.0843802449381 79% => OK
Paragraph topic coherence: 0.0588592785995 0.15604864568 38% => OK
Paragraph topic coherence SD: 0.0544411636168 0.0819641961636 66% => OK
Essay readability:
automated_readability_index: 9.6 13.2329268293 73% => Automated_readability_index is low.
flesch_reading_ease: 63.7 61.2550243902 104% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.4 10.3012195122 82% => OK
coleman_liau_index: 10.84 11.4140731707 95% => OK
dale_chall_readability_score: 8.28 8.06136585366 103% => OK
difficult_words: 39.0 40.7170731707 96% => OK
linsear_write_formula: 7.0 11.4329268293 61% => OK
gunning_fog: 8.4 10.9970731707 76% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
---------------------
Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.