The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Given are two pie charts depicting the final results of a survey recorded by tourists regarding their comments on the customer service in Parkway Hotel in two distinct years, 2005 and 2010.
It is conspicuous that the visitors’ attitude responded to a positive reaction about the hotel’s service that the poor-rate plunged significantly while the reverse was true for that of good and excellent opinion during the time frame.
When it comes to negative feedback, over one-fifth of guests feel the customer's service at the hotel was terrible and a 15% poor impression was recorded in 2005. Nevertheless, these percentages experienced a remarkable decrease to 12% and 4% respectively over a period of 5 years. In addition, the majority of travelers thought they were satisfied with the service but the proportion fell to 17% in 2010.
Regarding positive responses, the minority gave excellent service with only 5%; however, the feedback leaped over fivefold over time. Furthermore, 39% of guests gave a good impression in 2010 compared to 14% in 2005.
Grammar and spelling errors:
Line 1, column 7, Rule ID: MASS_AGREEMENT[1]
Message: Consider using third-person verb forms for singular and mass nouns: 'is'.
Suggestion: is
Given are two pie charts depicting the final resu...
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Transition Words or Phrases used:
but, furthermore, however, if, nevertheless, regarding, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.0 86% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 5.0 6.8 74% => OK
Relative clauses : 4.0 3.15609756098 127% => OK
Pronoun: 8.0 5.60731707317 143% => Less pronouns wanted
Preposition: 31.0 33.7804878049 92% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 889.0 965.302439024 92% => OK
No of words: 170.0 196.424390244 87% => More content wanted.
Chars per words: 5.22941176471 4.92477711251 106% => OK
Fourth root words length: 3.61087313685 3.73543355544 97% => OK
Word Length SD: 2.90166996423 2.65546596893 109% => OK
Unique words: 109.0 106.607317073 102% => OK
Unique words percentage: 0.641176470588 0.547539520022 117% => OK
syllable_count: 267.3 283.868780488 94% => OK
avg_syllables_per_word: 1.6 1.45097560976 110% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 3.0 4.33902439024 69% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 3.0 3.36585365854 89% => OK
Performance on sentences:
How many sentences: 7.0 8.94146341463 78% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 22.4926829268 107% => OK
Sentence length SD: 47.8790994408 43.030603864 111% => OK
Chars per sentence: 127.0 112.824112599 113% => OK
Words per sentence: 24.2857142857 22.9334400587 106% => OK
Discourse Markers: 10.5714285714 5.23603664747 202% => Less transition words/phrases wanted.
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.275524251323 0.215688989381 128% => OK
Sentence topic coherence: 0.111693488238 0.103423049105 108% => OK
Sentence topic coherence SD: 0.0807748610235 0.0843802449381 96% => OK
Paragraph topic coherence: 0.157163178504 0.15604864568 101% => OK
Paragraph topic coherence SD: 0.0615838884282 0.0819641961636 75% => OK
Essay readability:
automated_readability_index: 15.3 13.2329268293 116% => OK
flesch_reading_ease: 47.12 61.2550243902 77% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 12.7 10.3012195122 123% => OK
coleman_liau_index: 13.35 11.4140731707 117% => OK
dale_chall_readability_score: 9.66 8.06136585366 120% => OK
difficult_words: 52.0 40.7170731707 128% => OK
linsear_write_formula: 13.5 11.4329268293 118% => OK
gunning_fog: 11.6 10.9970731707 105% => OK
text_standard: 14.0 11.0658536585 127% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.