The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The pie charts illustrates the results of a questionnaire that was asked to the visitors of the Parkway Hotel about their ratings to the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Overall, in the year 2005, 45% of people were saitisfied with the customer service whereas 39% of people were very happy with the same in 2010. In 2005, only 5% said the service was excellent in contrast to 28% in 2010.
In terms of poor ratings, in 2005, it was 15% but later in 2010, it has been reduced to 4%. Around 21% of people said, the service was very poor as opposed to 12% in 2010.
Earlier in 2005, 14% of the people have said, the service was good which was further increased to 39% in 2010. So, it is a sign that people are much satisfied now as compared to the previous year.
Grammar and spelling errors:
Line 1, column 138, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'hotels'' or 'hotel's'?
Suggestion: hotels'; hotel's
...arkway Hotel about their ratings to the hotels customer service. The same questionnair...
^^^^^^
Transition Words or Phrases used:
but, so, whereas, in contrast, in contrast to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 12.0 7.0 171% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 2.0 6.8 29% => More conjunction wanted.
Relative clauses : 3.0 3.15609756098 95% => OK
Pronoun: 6.0 5.60731707317 107% => OK
Preposition: 31.0 33.7804878049 92% => OK
Nominalization: 0.0 3.97073170732 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 684.0 965.302439024 71% => OK
No of words: 156.0 196.424390244 79% => More content wanted.
Chars per words: 4.38461538462 4.92477711251 89% => OK
Fourth root words length: 3.53411884305 3.73543355544 95% => OK
Word Length SD: 2.28208729444 2.65546596893 86% => OK
Unique words: 84.0 106.607317073 79% => More unique words wanted.
Unique words percentage: 0.538461538462 0.547539520022 98% => OK
syllable_count: 185.4 283.868780488 65% => OK
avg_syllables_per_word: 1.2 1.45097560976 83% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 3.0 1.53170731707 196% => OK
Article: 4.0 4.33902439024 92% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 8.0 8.94146341463 89% => OK
Sentence length: 19.0 22.4926829268 84% => The Avg. Sentence Length is relatively short.
Sentence length SD: 30.9788234121 43.030603864 72% => OK
Chars per sentence: 85.5 112.824112599 76% => OK
Words per sentence: 19.5 22.9334400587 85% => OK
Discourse Markers: 5.625 5.23603664747 107% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.391357221394 0.215688989381 181% => OK
Sentence topic coherence: 0.187551894943 0.103423049105 181% => OK
Sentence topic coherence SD: 0.180895774053 0.0843802449381 214% => The coherence between sentences is low.
Paragraph topic coherence: 0.265726111407 0.15604864568 170% => OK
Paragraph topic coherence SD: 0.266758124273 0.0819641961636 325% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 8.9 13.2329268293 67% => Automated_readability_index is low.
flesch_reading_ease: 86.03 61.2550243902 140% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 6.0 10.3012195122 58% => Flesch kincaid grade is low.
coleman_liau_index: 8.12 11.4140731707 71% => OK
dale_chall_readability_score: 7.11 8.06136585366 88% => OK
difficult_words: 25.0 40.7170731707 61% => More difficult words wanted.
linsear_write_formula: 9.0 11.4329268293 79% => OK
gunning_fog: 9.6 10.9970731707 87% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.