Dear Sir,
I am writing this letter to express my dissatisfaction with your service and response towards customer raised issues.
Last week I purchased a microwave oven made by SONY company from your shop, and its model number is ABC-123.
This equipment was installed by your service engineer, and after installation when the engineer switched on the power supply, oven does not works.
Immediately, I called to your customer support center and logged my issue, they insured me that this issue will be resolved with in 24 hours.
However, I did not get any call or response from your side. Also, Whenever I called to your support number I gets same reply they are sending engineer today, but so far no one come to repair the oven.
I am extremely disappointed with your post purchase services. Please look into this matter on urgent basis. Else I would go to consumer court against you.
I have attached the photocopy of invoice of my purchase for your reference.
Hope you will take immediate action on my concern.
Your Faithfully,
Satpreet Singh
- WRITING TASK 1You should spend about 20 minutes on this task.You are applying for a job and need a letter of reference from someone who knew you when you were at school. Write a letter to one of your old teachers asking for a reference. In your letter: *s 51
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- Today, high sales of popular consumer goods reflect the power of advertising and not the real needs of society in which they are sold.To what extent do you agree or disagree. 74
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Grammar and spelling errors:
Line 11, column 141, Rule ID: DID_BASEFORM[3]
Message: The verb 'does' requires base form of the verb: 'work'
Suggestion: work
...ched on the power supply, oven does not works. Immediately, I called to your custo...
^^^^^
Line 15, column 110, Rule ID: NON3PRS_VERB[1]
Message: The pronoun 'I' must be used with a non-third-person form of a verb: 'get'
Suggestion: get
...never I called to your support number I gets same reply they are sending engineer to...
^^^^
Transition Words or Phrases used:
also, but, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.0 57% => More to be verbs wanted.
Auxiliary verbs: 3.0 1.00243902439 299% => Less auxiliary verb wanted.
Conjunction : 6.0 6.8 88% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 33.0 5.60731707317 589% => Less pronouns wanted
Preposition: 21.0 33.7804878049 62% => OK
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 922.0 965.302439024 96% => OK
No of words: 179.0 196.424390244 91% => More content wanted.
Chars per words: 5.15083798883 4.92477711251 105% => OK
Fourth root words length: 3.65774358864 3.73543355544 98% => OK
Word Length SD: 2.5944894344 2.65546596893 98% => OK
Unique words: 127.0 106.607317073 119% => OK
Unique words percentage: 0.709497206704 0.547539520022 130% => OK
syllable_count: 274.5 283.868780488 97% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 1.53170731707 522% => Less pronouns wanted as sentence beginning.
Article: 0.0 4.33902439024 0% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 3.0 0.482926829268 621% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 3.36585365854 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 8.94146341463 134% => OK
Sentence length: 14.0 22.4926829268 62% => The Avg. Sentence Length is relatively short.
Sentence length SD: 41.9135187685 43.030603864 97% => OK
Chars per sentence: 76.8333333333 112.824112599 68% => OK
Words per sentence: 14.9166666667 22.9334400587 65% => OK
Discourse Markers: 2.33333333333 5.23603664747 45% => More transition words/phrases wanted.
Paragraphs: 8.0 3.83414634146 209% => Less paragraphs wanted.
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 4.09268292683 98% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.237550086085 0.215688989381 110% => OK
Sentence topic coherence: 0.0795735543184 0.103423049105 77% => OK
Sentence topic coherence SD: 0.0320591187247 0.0843802449381 38% => Sentences are similar to each other.
Paragraph topic coherence: 0.0950261637902 0.15604864568 61% => OK
Paragraph topic coherence SD: 0.0241758511815 0.0819641961636 29% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.3 13.2329268293 78% => Automated_readability_index is low.
flesch_reading_ease: 65.73 61.2550243902 107% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 7.6 10.3012195122 74% => OK
coleman_liau_index: 12.0 11.4140731707 105% => OK
dale_chall_readability_score: 8.21 8.06136585366 102% => OK
difficult_words: 44.0 40.7170731707 108% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 7.6 10.9970731707 69% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
---------------------
Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.