I am writing this letter to express my dissatisfaction with your service and response towards customer raised issues.
Last week I purchased a microwave oven made by SONY company from your shop, and its model number is ABC-123.
This equipment was installed by your service engineer, and after installation when the engineer switched on the power supply, oven does not works.
Immediately, I called to your customer support center and logged my issue, they insured me that this issue will be resolved with in 24 hours.
However, I did not get any call or response from your side. Also, Whenever I called to your support number I gets same reply they are sending engineer today, but so far no one come to repair the oven.
I am extremely disappointed with your post purchase services. Please look into this matter on urgent basis. Else I would go to consumer court against you.
I have attached the photocopy of invoice of my purchase for your reference.
Hope you will take immediate action on my concern.
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Grammar and spelling errors:
Line 11, column 141, Rule ID: DID_BASEFORM
Message: The verb 'does' requires base form of the verb: 'work'
...ched on the power supply, oven does not works. Immediately, I called to your custo...
Line 15, column 110, Rule ID: NON3PRS_VERB
Message: The pronoun 'I' must be used with a non-third-person form of a verb: 'get'
...never I called to your support number I gets same reply they are sending engineer to...
Transition Words or Phrases used:
also, but, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.0 57% => More to be verbs wanted.
Auxiliary verbs: 3.0 1.00243902439 299% => Less auxiliary verb wanted.
Conjunction : 6.0 6.8 88% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 33.0 5.60731707317 589% => Less pronouns wanted
Preposition: 21.0 33.7804878049 62% => OK
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 922.0 965.302439024 96% => OK
No of words: 179.0 196.424390244 91% => More content wanted.
Chars per words: 5.15083798883 4.92477711251 105% => OK
Fourth root words length: 3.65774358864 3.73543355544 98% => OK
Word Length SD: 2.5944894344 2.65546596893 98% => OK
Unique words: 127.0 106.607317073 119% => OK
Unique words percentage: 0.709497206704 0.547539520022 130% => OK
syllable_count: 274.5 283.868780488 97% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 1.53170731707 522% => Less pronouns wanted as sentence beginning.
Article: 0.0 4.33902439024 0% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 3.0 0.482926829268 621% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 3.36585365854 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 8.94146341463 134% => OK
Sentence length: 14.0 22.4926829268 62% => The Avg. Sentence Length is relatively short.
Sentence length SD: 41.9135187685 43.030603864 97% => OK
Chars per sentence: 76.8333333333 112.824112599 68% => OK
Words per sentence: 14.9166666667 22.9334400587 65% => OK
Discourse Markers: 2.33333333333 5.23603664747 45% => More transition words/phrases wanted.
Paragraphs: 8.0 3.83414634146 209% => Less paragraphs wanted.
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 4.09268292683 98% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.237550086085 0.215688989381 110% => OK
Sentence topic coherence: 0.0795735543184 0.103423049105 77% => OK
Sentence topic coherence SD: 0.0320591187247 0.0843802449381 38% => Sentences are similar to each other.
Paragraph topic coherence: 0.0950261637902 0.15604864568 61% => OK
Paragraph topic coherence SD: 0.0241758511815 0.0819641961636 29% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
automated_readability_index: 10.3 13.2329268293 78% => Automated_readability_index is low.
flesch_reading_ease: 65.73 61.2550243902 107% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 7.6 10.3012195122 74% => OK
coleman_liau_index: 12.0 11.4140731707 105% => OK
dale_chall_readability_score: 8.21 8.06136585366 102% => OK
difficult_words: 44.0 40.7170731707 108% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 7.6 10.9970731707 69% => OK
text_standard: 8.0 11.0658536585 72% => OK
What are above readability scores?
Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.