Dear Sir/Madam,
I am one of the regular return customers for your company on buying the eatable products. To my astonishment, this time I was handled by very improper service from your company. I am writing this letter to let you know the embarrassing moment I happened to go through two days back and unfortunately its caused by your non professional service.
To start with, I have ordered a chocolate cake on 7th of this month on your website and was clearly intimated that it arrives a day after my order which falls on 8th. But, keeping not to the expectations I did not receive the order even by 7 pm of 8th. I have called your customer service and it did not help much and I was out of my mind knowing that you people are not able to track the order. The ordeal did not end here. Your staff promised me to send another cake within the half hour which they failed again. It was my anniversary party and was utmost important day and hosting for me.
However, I have managed with another way around and coped up the party environment. As your company is responsible for ruining my day of good times and I would like you to return my money along with the penalty. I am expecting the amount to be credited to my account within a week. I am attaching the receipt of my payment.
Possibly hearing from you soon.
Yours faithfully,
James.
Transition Words or Phrases used:
but, however, so, you know, to start with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 44.0 32.9175257732 134% => Less pronouns wanted
Preposition: 35.0 26.3917525773 133% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1106.0 937.175257732 118% => OK
No of words: 248.0 206.0 120% => OK
Chars per words: 4.45967741935 4.54256449028 98% => OK
Fourth root words length: 3.96837696647 3.78020617076 105% => OK
Word Length SD: 2.54346963283 2.54303337028 100% => OK
Unique words: 146.0 127.690721649 114% => OK
Unique words percentage: 0.588709677419 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 346.5 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 45.090230526 44.8134815571 101% => OK
Chars per sentence: 73.7333333333 76.5299724578 96% => OK
Words per sentence: 16.5333333333 16.8248392259 98% => OK
Discourse Markers: 2.73333333333 4.34317383033 63% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.196476491232 0.216113520407 91% => OK
Sentence topic coherence: 0.0627388163825 0.0766984524023 82% => OK
Sentence topic coherence SD: 0.0556731901775 0.0603063233224 92% => OK
Paragraph topic coherence: 0.123763295677 0.12726935374 97% => OK
Paragraph topic coherence SD: 0.0350601467886 0.0580467560999 60% => OK
Essay readability:
automated_readability_index: 7.8 8.37731958763 93% => Automated_readability_index is low.
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.55 7.59969072165 99% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.