Write a complaint letter about a taxi service that you have used recently. Please say
– When did you use the service?
– What was wrong with the service provided?
– What actions for improvement do you suggest?
Dear Sir or Madam,
I am writing to express my dissatisfaction for the mid-night cab service provided by your organization.
A few days back on the 4th October my car had gone for servicing due to which I had decided to use your transport services as they are very reliable and cost effective.
However, I was startled when a sat inside the cab. Firstly, it was a mini car at a price of a sedan. The interiors were not maintained and even worst was that the car lock was not working. Also, the seat was full of stains and the driver was not co-operative.
Unfortunately, due to all these issues I could not reach my destination on time. Hence, I would like to advice that there should be soft skills training provided to your drivers. Furthermore, each taxi should have a feedback form which would help your company to evaluate the problems and resolve it.
I look forward to hearing from you.
Yours faithfully,
Jessica Ayri
Transition Words or Phrases used:
also, first, firstly, furthermore, hence, however, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 21.0 32.9175257732 64% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 782.0 937.175257732 83% => OK
No of words: 166.0 206.0 81% => More content wanted.
Chars per words: 4.71084337349 4.54256449028 104% => OK
Fourth root words length: 3.58944267634 3.78020617076 95% => OK
Word Length SD: 2.75419156931 2.54303337028 108% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.686746987952 0.622605031667 110% => OK
syllable_count: 235.8 290.88556701 81% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 40.5373004438 44.8134815571 90% => OK
Chars per sentence: 71.0909090909 76.5299724578 93% => OK
Words per sentence: 15.0909090909 16.8248392259 90% => OK
Discourse Markers: 5.36363636364 4.34317383033 123% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.190441800121 0.216113520407 88% => OK
Sentence topic coherence: 0.0576501529467 0.0766984524023 75% => OK
Sentence topic coherence SD: 0.0474709952459 0.0603063233224 79% => OK
Paragraph topic coherence: 0.102661037014 0.12726935374 81% => OK
Paragraph topic coherence SD: 0.0421974311805 0.0580467560999 73% => OK
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.45 8.71597938144 108% => OK
dale_chall_readability_score: 7.9 7.59969072165 104% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.