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Write a letter to a company manager about a problem in a online purchased itemdescribe the itemwhat it the issuewhat you expect the manager to do

Essay topics: Write a letter to a company manager about a problem in a online purchased item
describe the item
what it the issue
what you expect the manager to do

Saira Faiz's picture

Dear Madam/Sir,
I am writing to complain about an item which I bought online from your website. The purchase was made on the 13th of September, Receipt Number is LO86F09.

Your company is incredibly credible about the quality of products they keep, great customer service and at the door delivery in the shortest period of time. However, recently I ordered an exclusive gown for my sister as her wedding gift. Which was delivered yesterday, upon opening, I was gob-smacked. The item totally did not match the description, quality is extremely cheap, colors are nasty, and the belt is missing.

As dress description differs and secondly, it does not worth an enormous amount of money I paid, I want to either replace it with shoes and some accessories I have chosen, or I want you to return my money back.

I hope to hear from you ASAP, if you need any more information, you can contact me on my mobile number.

Yours faithfully,
SAIRA

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Average: 7.8 (1 vote)
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2 months 2 weeks ago Saira Faiz 89 Read full essay
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Comments

Grammar and spelling errors:
Line 4, column 142, Rule ID: PERIOD_OF_TIME[1]
Message: Use simply 'period'.
Suggestion: period
...nd at the door delivery in the shortest period of time. However, recently I ordered an exclusi...
^^^^^^^^^^^^^^
Line 10, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...n my mobile number. Yours faithfully, SAIRA
^^^
Line 13, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...number. Yours faithfully, SAIRA
^^^^

Transition Words or Phrases used:
however, if, second, secondly, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 794.0 937.175257732 85% => OK
No of words: 163.0 206.0 79% => More content wanted.
Chars per words: 4.87116564417 4.54256449028 107% => OK
Fourth root words length: 3.57311423478 3.78020617076 95% => OK
Word Length SD: 2.65090313672 2.54303337028 104% => OK
Unique words: 115.0 127.690721649 90% => More unique words wanted.
Unique words percentage: 0.705521472393 0.622605031667 113% => OK
syllable_count: 242.1 290.88556701 83% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 51.1919650331 44.8134815571 114% => OK
Chars per sentence: 88.2222222222 76.5299724578 115% => OK
Words per sentence: 18.1111111111 16.8248392259 108% => OK
Discourse Markers: 3.66666666667 4.34317383033 84% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.106770742547 0.216113520407 49% => OK
Sentence topic coherence: 0.0357107608306 0.0766984524023 47% => OK
Sentence topic coherence SD: 0.0385938927455 0.0603063233224 64% => OK
Paragraph topic coherence: 0.0667985563797 0.12726935374 52% => OK
Paragraph topic coherence SD: 0.0404188089873 0.0580467560999 70% => OK

Essay readability:
automated_readability_index: 10.6 8.37731958763 127% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.67 8.71597938144 122% => OK
dale_chall_readability_score: 8.79 7.59969072165 116% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.

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