You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir or Madam,
I am writing this letter to express my grievance with the poor-quality service from the staff. I visited your company Croma to complain about the faulty product purchased.
I have purchased a Samsung mixer from Croma, Paschim vihar branch on 21st September. At first, everything was fine; the mixer was working effectively. However, after 2 days it suddenly stopped working. I checked the socket and switch board but everything was fine, maybe there was a problem with the motor of the Mixer. I went to your shop the next day that is on 25 September to complain about the product, either I wanted immediate repair of the same or to replace it with a new product. However, the staff did not behave professionally, they were not interested in listening to my complaint and were very rude in talking with me.
I hope you will take necessary action against your staff for poor customer service, otherwise, you will be at loss. Try to recruit some more professional employee or provide them with proper customer service training
Yours Sincerely
Prabhpreet Kaur
Grammar and spelling errors:
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...n about the faulty product purchased. I have purchased a Samsung mixer from Cro...
^
Line 7, column 217, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...em with proper customer service training Yours Sincerely Prabhpreet Kaur
^^^^^^^^
Transition Words or Phrases used:
but, first, however, may, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 22.0 32.9175257732 67% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 908.0 937.175257732 97% => OK
No of words: 183.0 206.0 89% => More content wanted.
Chars per words: 4.96174863388 4.54256449028 109% => OK
Fourth root words length: 3.67800887145 3.78020617076 97% => OK
Word Length SD: 2.67714951118 2.54303337028 105% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.699453551913 0.622605031667 112% => OK
syllable_count: 276.3 290.88556701 95% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 35.9922213818 44.8134815571 80% => OK
Chars per sentence: 90.8 76.5299724578 119% => OK
Words per sentence: 18.3 16.8248392259 109% => OK
Discourse Markers: 2.8 4.34317383033 64% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.218576303037 0.216113520407 101% => OK
Sentence topic coherence: 0.071890646627 0.0766984524023 94% => OK
Sentence topic coherence SD: 0.0684503455474 0.0603063233224 114% => OK
Paragraph topic coherence: 0.158058187906 0.12726935374 124% => OK
Paragraph topic coherence SD: 0.0752943764726 0.0580467560999 130% => OK
Essay readability:
automated_readability_index: 11.1 8.37731958763 133% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.49 8.71597938144 132% => OK
dale_chall_readability_score: 8.41 7.59969072165 111% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.