You bought a TV a week ago but when you got home you discovered it did not work properly... You called the customer service to report the problem you have not yet received any help.Write a letter to the company and in your letter:1.Introduce yourself2.E

Dear Sir/Madam,

I am writing this letter to my express my dissatisfaction with your customer service and poor response to customers.

I am Preethi from Annanagar and I purchased a SONY LED TV (46inches) at mogappair showroom on Feb 22. The sales person explained me the features and we had a live demo with respect to smart hub and Bluetooth connectivity.

The TV was delivered by your service person last week and connection was provided on the same day. But however I see blur images in my television and smart hub facility does not work even when i connect it with my high speed broadband. It was totally upset and placed a call with your customer service. Till now, none of the service person has visited to check on this issue. It’s been a more than 5 days and no response

I would expect your team to take immediate action regarding my issue and replace me with a new product as soon as possible. Request your service team to call me and inform when they can come. My complaint number is 901340403. Appreciate your quick support on this.

Thanks for understanding

Yours faithfully
Preethi

Votes
Average: 8.9 (1 vote)

Grammar and spelling errors:
Line 7, column 100, Rule ID: BUT_NEVERTHELESS[1]
Message: Use simply 'But'.
Suggestion: But
...onnection was provided on the same day. But however I see blur images in my television and ...
^^^^^^^^^^^
Line 7, column 194, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...rt hub facility does not work even when i connect it with my high speed broadband...
^

Transition Words or Phrases used:
but, however, regarding, so, as to, with respect to

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 928.0 937.175257732 99% => OK
No of words: 194.0 206.0 94% => More content wanted.
Chars per words: 4.78350515464 4.54256449028 105% => OK
Fourth root words length: 3.73207559907 3.78020617076 99% => OK
Word Length SD: 2.7004603159 2.54303337028 106% => OK
Unique words: 128.0 127.690721649 100% => OK
Unique words percentage: 0.659793814433 0.622605031667 106% => OK
syllable_count: 275.4 290.88556701 95% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 42.0931506701 44.8134815571 94% => OK
Chars per sentence: 77.3333333333 76.5299724578 101% => OK
Words per sentence: 16.1666666667 16.8248392259 96% => OK
Discourse Markers: 4.25 4.34317383033 98% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.103573486214 0.216113520407 48% => OK
Sentence topic coherence: 0.0397505054225 0.0766984524023 52% => OK
Sentence topic coherence SD: 0.0317799051217 0.0603063233224 53% => OK
Paragraph topic coherence: 0.050397915108 0.12726935374 40% => OK
Paragraph topic coherence SD: 0.0372573757857 0.0580467560999 64% => OK

Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 10.15 8.71597938144 116% => OK
dale_chall_readability_score: 8.01 7.59969072165 105% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.