You bought a TV a week ago but when you got home you discovered it did not work properly.
You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter.
• Introduce yourself
• Explain the problem
• And state what action you would like from the company.
Dear Sir or Madam,
My name is Deepak Sharma and I am frequent customers of your store. I am writing this letter to express my disappointment regarding my recent purchase from one of your outlets located at Elante Mall on 5th January.
Let me elaborate, I visited your store to purchase a smart TV and I bought a MI-4A 40 inches smart TV. When I boxed it, I faced a number of problems. Firstly, the remote control was missing in the box and without it, I was not able to operate it. Secondly, Television looks like used one because I noticed a few scratches on the front screen. Therefore, on Friday, I contacted your company customer support and they assured me to rectify the issues. It is almost two weeks and I did not receive any call or solution from your company. I am really distress and shocked to experience such types of goods and services.
I would really appreciate it if you could give me a full refund or replace the TV on an urgent basis. I would suggest you address my issues urgently because of it all about your company's reputation.
I look forward to hearing from you at earlier convenience.
Yours faithfully,
Deepak Sharma
Grammar and spelling errors:
Line 13, column 103, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...d or replace the TV on an urgent basis. I would suggest you address my issues urg...
^
Line 17, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...l about your companys reputation. I look forward to hearing from you at ear...
^
Transition Words or Phrases used:
first, firstly, if, look, really, regarding, second, secondly, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 969.0 937.175257732 103% => OK
No of words: 207.0 206.0 100% => OK
Chars per words: 4.68115942029 4.54256449028 103% => OK
Fourth root words length: 3.79308509922 3.78020617076 100% => OK
Word Length SD: 2.64459994001 2.54303337028 104% => OK
Unique words: 134.0 127.690721649 105% => OK
Unique words percentage: 0.647342995169 0.622605031667 104% => OK
syllable_count: 299.7 290.88556701 103% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 27.7354365004 44.8134815571 62% => OK
Chars per sentence: 74.5384615385 76.5299724578 97% => OK
Words per sentence: 15.9230769231 16.8248392259 95% => OK
Discourse Markers: 5.84615384615 4.34317383033 135% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.210216961735 0.216113520407 97% => OK
Sentence topic coherence: 0.0658034465465 0.0766984524023 86% => OK
Sentence topic coherence SD: 0.0562434588866 0.0603063233224 93% => OK
Paragraph topic coherence: 0.122236454238 0.12726935374 96% => OK
Paragraph topic coherence SD: 0.0473053095198 0.0580467560999 81% => OK
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 9.57 8.71597938144 110% => OK
dale_chall_readability_score: 8.65 7.59969072165 114% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.