You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color. Write a letter to the customer service manager of the company. In your letter
describe the problem;
say how you feel about this;
say what you want the manager to do.
Dear Sir or Madam,
I am writing to notify the discomfort of recent online purchase I have made from your company. Allow me to elaborate on exactly why I would like this course of action to be realized.
I deliberately selected and paid for a gorgeous princess dress last Sunday from your website to gift to my daughter for her sixth birthday. However, I was utterly despondent at your service because the cloth was delivered to my address in indigo color and size of teenager instead of violet and children outfit. Furthermore, my beloved girl's celebrating party shall be held this weekend and she is very eager to unseal the astonishing present that I promised for her.
According to the terms and conditions, I would like to return this item to you for a replacement of correct color and size. Due to the urgent case, I can expect to have the prime delivery mode with free of charge for my package to receive the purchase within 24 hours. Thus, I hope you can grasp the severity of the situation I experienced.
Your help greatly appreciated,
Haki
Transition Words or Phrases used:
furthermore, however, if, thus
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 881.0 937.175257732 94% => OK
No of words: 186.0 206.0 90% => More content wanted.
Chars per words: 4.73655913978 4.54256449028 104% => OK
Fourth root words length: 3.69299088775 3.78020617076 98% => OK
Word Length SD: 2.65326257451 2.54303337028 104% => OK
Unique words: 123.0 127.690721649 96% => OK
Unique words percentage: 0.661290322581 0.622605031667 106% => OK
syllable_count: 281.7 290.88556701 97% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 40.6311320158 44.8134815571 91% => OK
Chars per sentence: 97.8888888889 76.5299724578 128% => OK
Words per sentence: 20.6666666667 16.8248392259 123% => OK
Discourse Markers: 3.33333333333 4.34317383033 77% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.184021260656 0.216113520407 85% => OK
Sentence topic coherence: 0.0695553782001 0.0766984524023 91% => OK
Sentence topic coherence SD: 0.0618442430784 0.0603063233224 103% => OK
Paragraph topic coherence: 0.094711229366 0.12726935374 74% => OK
Paragraph topic coherence SD: 0.0318437742336 0.0580467560999 55% => OK
Essay readability:
automated_readability_index: 11.2 8.37731958763 134% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 10.21 8.71597938144 117% => OK
dale_chall_readability_score: 8.36 7.59969072165 110% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.