You have recently ordered an item from the internet, but you are not happy with the purchase. Write the company.
In your letter:
* describe what you purchased.
* explain why you are not happy with the purchase.
* Tell them what you would like to do about the situation.
Dear Sir,
I am writing to express my dissatisfaction with the recent purchase I made from your online store. It was a DVD player with order number 23567GI.
Let me explain the situation in detail. I saw a new model of DVD player advertised on your website, it was stated that the package will come with 4 compact discs and a manual. When the item arrived , although it was well packed, disappointed to discover that one disc was missing and manual was not included. In addition, I noticed some scratches on two of the CDs which show that the product has been used before and returned to your store.
Since I can find the same product on another online shop at cheaper price , therefore I am returning the item to your store next week Monday.
I would also like to request for the full refund of all the fees paid including the delivery cost.
If you have any question, do not hesitate to contact me on this phone number : 08038567832.
I look forward to hearing from you.
Your faithfully,
Kayode Olakunle.
Grammar and spelling errors:
Line 5, column 198, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...iscs and a manual. When the item arrived , although it was well packed, disappoint...
^^
Line 7, column 74, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... on another online shop at cheaper price , therefore I am returning the item to yo...
^^
Transition Words or Phrases used:
also, if, look, so, therefore, well, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 847.0 937.175257732 90% => OK
No of words: 181.0 206.0 88% => More content wanted.
Chars per words: 4.67955801105 4.54256449028 103% => OK
Fourth root words length: 3.66791821706 3.78020617076 97% => OK
Word Length SD: 2.52739596967 2.54303337028 99% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.690607734807 0.622605031667 111% => OK
syllable_count: 250.2 290.88556701 86% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 41.8630194407 44.8134815571 93% => OK
Chars per sentence: 77.0 76.5299724578 101% => OK
Words per sentence: 16.4545454545 16.8248392259 98% => OK
Discourse Markers: 4.36363636364 4.34317383033 100% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.207712674043 0.216113520407 96% => OK
Sentence topic coherence: 0.0734264957361 0.0766984524023 96% => OK
Sentence topic coherence SD: 0.0657153543701 0.0603063233224 109% => OK
Paragraph topic coherence: 0.109835387334 0.12726935374 86% => OK
Paragraph topic coherence SD: 0.0750491330953 0.0580467560999 129% => OK
Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.57 8.71597938144 110% => OK
dale_chall_readability_score: 7.75 7.59969072165 102% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.