You ordered an item on a company website, which should have been delivered the next day, but it never turned up. Write a letter to the manager and say- what was the item- why it was important that you get it immediately- what you suggest the company shoul

Dear Manager,

I am writing to you to express my immense dissatisfaction with the services of your company. This letter is indeed written to report that I had ordered an item about a week back which was suppose to be delivered next day. However, it has been six days and I am still waiting for the parcel.

I am a Software Engineer by profession, few days ago my old Laptop got ruined by splash of water due to which my office work was being affected. Therefore, I decided to buy a new one from your website. After, thorough study of all the features of a Sony Laptop in black colour, Model number 65-B, I placed the order of it.

Although, I called several times in your customer care centre but I did not receive any satisfactory reply. As, I have told you that my work is absolutely computer dependent and without it, I am facing a lot of difficulties. Thus, I want you to take this matter seriously and to find out the cause of the delay. Also, try to track the order and if it seems to take too much time than send me another Laptop of the same model swiftly.

I hope you will take prompt action to resolve this issue.

Yours sincerely,
John

Votes
Average: 8.7 (1 vote)

Grammar and spelling errors:
Line 3, column 189, Rule ID: SUPPOSE_TO[1]
Message: Probably you should use a past participle here: 'supposed'.
Suggestion: supposed
...red an item about a week back which was suppose to be delivered next day. However, it h...
^^^^^^^
Line 3, column 189, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'supposed'.
Suggestion: supposed
...red an item about a week back which was suppose to be delivered next day. However, it h...
^^^^^^^

Transition Words or Phrases used:
also, but, however, if, so, still, therefore, thus

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 948.0 937.175257732 101% => OK
No of words: 216.0 206.0 105% => OK
Chars per words: 4.38888888889 4.54256449028 97% => OK
Fourth root words length: 3.83365862548 3.78020617076 101% => OK
Word Length SD: 2.46475498717 2.54303337028 97% => OK
Unique words: 146.0 127.690721649 114% => OK
Unique words percentage: 0.675925925926 0.622605031667 109% => OK
syllable_count: 302.4 290.88556701 104% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 34.9678423698 44.8134815571 78% => OK
Chars per sentence: 79.0 76.5299724578 103% => OK
Words per sentence: 18.0 16.8248392259 107% => OK
Discourse Markers: 4.16666666667 4.34317383033 96% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.198138066369 0.216113520407 92% => OK
Sentence topic coherence: 0.0608648117757 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0592992451959 0.0603063233224 98% => OK
Paragraph topic coherence: 0.117511811381 0.12726935374 92% => OK
Paragraph topic coherence SD: 0.0727943935071 0.0580467560999 125% => OK

Essay readability:
automated_readability_index: 8.2 8.37731958763 98% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 7.89 8.71597938144 91% => OK
dale_chall_readability_score: 7.75 7.59969072165 102% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

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Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.