You recently bought a piece of equipment for you kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
1- Describe the problem with the equipment.
2- Explain what happened when you phoned the shop.
3- Say what you would like the manager to do.
Dear Sir or Madam,
I am writing to report a faulty appliance for my kitchen which I bought from your shop where in the city center last week.
The item is an electric blender which is made by a reputable manufacturer. When I decided to buy a new blender for my wife, I could not have better offers from other shops. The device was brand new, but it does not work properly. My wife switched it on, but the speed button stuck and did not return to its original position.
I have called your shop on several occasions to report the problem with the blender. Customer service office have taken all details about the fault, and they advised that a proper action will be taken by sending one representative of the maintenance department to my home to inspect the blender; however, no one either called me or came for inspection.
I have a warranty clause valid for one year on the blender, and it states that all faulty devices are covered. Therefore, I would request that you address this matter personally with the customer service department, and that you treat it in priority to replace the blender with a new item.
I look forward to the problem being solved.
Yours faithfully,
Ayoub
Transition Words or Phrases used:
but, however, if, look, so, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 997.0 937.175257732 106% => OK
No of words: 212.0 206.0 103% => OK
Chars per words: 4.70283018868 4.54256449028 104% => OK
Fourth root words length: 3.81578560438 3.78020617076 101% => OK
Word Length SD: 2.5067859131 2.54303337028 99% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.63679245283 0.622605031667 102% => OK
syllable_count: 307.8 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 5.0 0.463917525773 1078% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 65.4621207738 44.8134815571 146% => OK
Chars per sentence: 90.6363636364 76.5299724578 118% => OK
Words per sentence: 19.2727272727 16.8248392259 115% => OK
Discourse Markers: 3.36363636364 4.34317383033 77% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.188062236612 0.216113520407 87% => OK
Sentence topic coherence: 0.0621365259828 0.0766984524023 81% => OK
Sentence topic coherence SD: 0.0500525017751 0.0603063233224 83% => OK
Paragraph topic coherence: 0.090441903045 0.12726935374 71% => OK
Paragraph topic coherence SD: 0.0412786964838 0.0580467560999 71% => OK
Essay readability:
automated_readability_index: 10.3 8.37731958763 123% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.98 8.71597938144 115% => OK
dale_chall_readability_score: 7.93 7.59969072165 104% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.