You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
Describe the problem with the equipment
Explain wht happened when you phoned the shop
Say what you would like the manager to do
Dear Mr or Madam,
I am writing to express my dissatisfaction with the new washing machine, which I have bought from your company.
Last week, I bought this device, and your staff delivered it to my house. however, because I was in a hurry to go to work, I could not check this device, whether it works properly or not. The first time I wanted to do laundry, I noticed that the machine could not solve detergents. Besides that, when it tried to dry clothes, it made a junk sound and stopped the process.
when I called the company, they promised to send a professional body to check the problems. however, he did not come. So, I called again, and no one answers my request, and no action had been taken.
I paid extra for full warranty, in order that I will not experience this kind of obstacle. because this dilemma was caused by your company and I have no time waiting for your staff more, I would like to request a full refund.
I look forward to receiving your response.
kind regards,
Grammar and spelling errors:
Line 1, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Mr or Madam, I am writing to expres...
^^
Line 9, column 75, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: However
...nd your staff delivered it to my house. however, because I was in a hurry to go to work...
^^^^^^^
Line 13, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: When
...unk sound and stopped the process. when I called the company, they promised to ...
^^^^
Line 13, column 93, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: However
...rofessional body to check the problems. however, he did not come. So, I called again, a...
^^^^^^^
Line 17, column 92, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Because
...l not experience this kind of obstacle. because this dilemma was caused by your company...
^^^^^^^
Line 25, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Kind
...orward to receiving your response. kind regards,
^^^^
Transition Words or Phrases used:
besides, first, however, look, so, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 837.0 937.175257732 89% => OK
No of words: 183.0 206.0 89% => More content wanted.
Chars per words: 4.5737704918 4.54256449028 101% => OK
Fourth root words length: 3.67800887145 3.78020617076 97% => OK
Word Length SD: 2.48820562835 2.54303337028 98% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.622950819672 0.622605031667 100% => OK
syllable_count: 248.4 290.88556701 85% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 37.0596366235 44.8134815571 83% => OK
Chars per sentence: 76.0909090909 76.5299724578 99% => OK
Words per sentence: 16.6363636364 16.8248392259 99% => OK
Discourse Markers: 3.81818181818 4.34317383033 88% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 1.0 7.41237113402 13% => More positive sentences wanted.
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.167588780684 0.216113520407 78% => OK
Sentence topic coherence: 0.052065906469 0.0766984524023 68% => OK
Sentence topic coherence SD: 0.0378518354718 0.0603063233224 63% => OK
Paragraph topic coherence: 0.0878210955916 0.12726935374 69% => OK
Paragraph topic coherence SD: 0.0120321387827 0.0580467560999 21% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.4 8.37731958763 100% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 8.93 8.71597938144 102% => OK
dale_chall_readability_score: 7.8 7.59969072165 103% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.