You recently bought a piece of equipment for your kitchen but it did not work. you phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
. describe the problem with the equpment.
. explain what happened when you phoned the shop.
. say what you would like the manager to do.
Dear sir
I am one of your customers. I have bought many kitchen equipments from your shop and satisfied with them. That is why, I bought an induction from your shop hoping that this time also I can get best item that will last long. But sorry to say, I am not satisfied with the item that I bought as well as by the service provided by you. I am writing this letter to explain you the problem with an induction and response that I get when I called at your shop.
Last week, I bought an induction of prestige company from your shop. When I was buying it, I asked a salesman to check whether it is working but he refused to check it. He told me that, It is wokring properly, no need to test. When I came back home, I placed it in my wardrobe as I did not need it at that time. But yesterday, when I used it to boil a milk it was not getting heated althought it was on and red light was also blinking. Then, I phoned at your shop and asked to exchange the
item. The person who picked up the call was refused to help me out from this problem. He said that it is not possible to change the item because we can not replace equipments after a week.
I am unhappy by the way he treated me as he was not listening to my situation. I believe that you are the only person who will help me in this situation hence I am writing this letter to you. I want you to take back your induction and refund me whole money. If this is not possible then just exchange the equipment.
Your prompt response will be appreciated. Hope to get a satisfied response from you.
Yours sincerely
Malisa Peterson
Grammar and spelling errors:
Line 3, column 190, Rule ID: THE_SUPERLATIVE[4]
Message: A determiner is probably missing here: 'get the best'.
Suggestion: get the best
...r shop hoping that this time also I can get best item that will last long. But sorry to ...
^^^^^^^^
Line 5, column 490, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...d at your shop and asked to exchange the item. The person who picked up the call ...
^^^
Line 8, column 193, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... hence I am writing this letter to you. I want you to take back your induction an...
^
Line 8, column 259, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...ur induction and refund me whole money. If this is not possible then just exchange...
^^
Transition Words or Phrases used:
also, but, hence, if, so, then, well, as well as, by the way
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 7.0 4.92783505155 142% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 15.0 3.03092783505 495% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 75.0 32.9175257732 228% => Less pronouns wanted
Preposition: 35.0 26.3917525773 133% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1288.0 937.175257732 137% => OK
No of words: 311.0 206.0 151% => Less content wanted.
Chars per words: 4.14147909968 4.54256449028 91% => OK
Fourth root words length: 4.19942759058 3.78020617076 111% => OK
Word Length SD: 2.27859734762 2.54303337028 90% => OK
Unique words: 148.0 127.690721649 116% => OK
Unique words percentage: 0.475884244373 0.622605031667 76% => More unique words wanted or less content wanted.
syllable_count: 396.9 290.88556701 136% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 18.0 9.13402061856 197% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 20.0 12.6804123711 158% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 28.4507908502 44.8134815571 63% => OK
Chars per sentence: 64.4 76.5299724578 84% => OK
Words per sentence: 15.55 16.8248392259 92% => OK
Discourse Markers: 3.0 4.34317383033 69% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.326013578897 0.216113520407 151% => OK
Sentence topic coherence: 0.0978219773365 0.0766984524023 128% => OK
Sentence topic coherence SD: 0.074547137731 0.0603063233224 124% => OK
Paragraph topic coherence: 0.161348563414 0.12726935374 127% => OK
Paragraph topic coherence SD: 0.0894795589179 0.0580467560999 154% => OK
Essay readability:
automated_readability_index: 5.8 8.37731958763 69% => Automated_readability_index is low.
flesch_reading_ease: 81.63 70.7449484536 115% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.6 7.45979381443 75% => OK
coleman_liau_index: 6.44 8.71597938144 74% => OK
dale_chall_readability_score: 6.41 7.59969072165 84% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 6.0 8.15463917526 74% => OK
What are above readability scores?
---------------------
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.