You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager.
In your letter
● describe the problem with the equipment
● explain what happened when you phoned the shop
● say what you would like the manager to do
Dear Sir or Madam,
I am writing because I wish to complaint about the non-functional product that I bought from your shop. Also, the dissatisfaction against the type of customer service I received when I tried to talk to one of your customer service executive over the phone .Last week, I purchased Electrolux microwave of 3 liters. To add to my excitement it was my husband’s birthday and I wanted to bake a cake for him as a surprise, however, the control panel on microwave was not taking the command. I end up not making anything.
In shock and awe, I called your store and explained the situation to one of your assistant, he disconnected the line twice. Moreover, the executive was really rude on his tone and was clamming that it was my fault and he cannot replace an item. I was highly disappointed with such kind of behavior and negligence.
Therefore, I would like you to replace the product with the other one. In this connection, I would like to log a complaint against an executive and would want to give him feedback for the same. Besides, help me with the coupons on the basis of hassle I went through.
I anticipate a prompt remedial action from your side.
Yours sincerely
Urvashi
Grammar and spelling errors:
Line 5, column 311, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'worsened'.
Suggestion: worsened
...o call your store and the situation was worsen by your assistant on 18th June who hear...
^^^^^^
Transition Words or Phrases used:
also, besides, however, moreover, really, so, therefore, in brief, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 13.1623246493 61% => OK
Auxiliary verbs: 4.0 7.85571142285 51% => OK
Conjunction : 11.0 10.4138276553 106% => OK
Relative clauses : 5.0 7.30460921844 68% => More relative clauses wanted.
Pronoun: 37.0 24.0651302605 154% => Less pronouns wanted
Preposition: 43.0 41.998997996 102% => OK
Nominalization: 6.0 8.3376753507 72% => OK
Performance on vocabulary words:
No of characters: 1165.0 1615.20841683 72% => OK
No of words: 255.0 315.596192385 81% => More content wanted.
Chars per words: 4.56862745098 5.12529762239 89% => OK
Fourth root words length: 3.99608801488 4.20363070211 95% => OK
Word Length SD: 2.69900803399 2.80592935109 96% => OK
Unique words: 154.0 176.041082164 87% => More unique words wanted.
Unique words percentage: 0.603921568627 0.561755894193 108% => OK
syllable_count: 363.6 506.74238477 72% => OK
avg_syllables_per_word: 1.4 1.60771543086 87% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 5.43587174349 147% => OK
Article: 3.0 2.52805611222 119% => OK
Subordination: 0.0 2.10420841683 0% => More adverbial clause wanted.
Conjunction: 0.0 0.809619238477 0% => OK
Preposition: 2.0 4.76152304609 42% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 16.0721442886 81% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 20.2975951904 94% => OK
Sentence length SD: 60.3443765978 49.4020404114 122% => OK
Chars per sentence: 89.6153846154 106.682146367 84% => OK
Words per sentence: 19.6153846154 20.7667163134 94% => OK
Discourse Markers: 5.69230769231 7.06120827912 81% => OK
Paragraphs: 4.0 4.38176352705 91% => OK
Language errors: 1.0 5.01903807615 20% => OK
Sentences with positive sentiment : 7.0 8.67935871743 81% => OK
Sentences with negative sentiment : 4.0 3.9879759519 100% => OK
Sentences with neutral sentiment: 2.0 3.4128256513 59% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.189872584527 0.244688304435 78% => OK
Sentence topic coherence: 0.0648639399621 0.084324248473 77% => OK
Sentence topic coherence SD: 0.0415512535855 0.0667982634062 62% => OK
Paragraph topic coherence: 0.106891630629 0.151304729494 71% => OK
Paragraph topic coherence SD: 0.0632692062347 0.056905535591 111% => OK
Essay readability:
automated_readability_index: 9.9 13.0946893788 76% => Automated_readability_index is low.
flesch_reading_ease: 69.11 50.2224549098 138% => OK
smog_index: 3.1 7.44779559118 42% => Smog_index is low.
flesch_kincaid_grade: 8.3 11.3001002004 73% => OK
coleman_liau_index: 9.23 12.4159519038 74% => OK
dale_chall_readability_score: 7.55 8.58950901804 88% => OK
difficult_words: 48.0 78.4519038076 61% => More difficult words wanted.
linsear_write_formula: 11.0 9.78957915832 112% => OK
gunning_fog: 9.6 10.1190380762 95% => OK
text_standard: 10.0 10.7795591182 93% => OK
What are above readability scores?
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Rates: 61.797752809 out of 100
Scores by essay e-grader: 5.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.