Dear Sir/Madam,
I am writing this letter to express my dissatisfaction for the poor quality of customer service received by your store technician.
I visited your store on 19th October ,when I reached the concerned technician was unavailable and therefore the receptionist told me to wait for next 15minutes.After waiting for 45 minutes, finally the technician arrived and inspected my computer and told me it would cost me a charge of $100 to get it repaired.He told me gadget had restarting and heating issues, and explained me the breakup expenses for the same.
Your store technician told me to collect my computer after 4 days, however when I called to reconfirm wether my PC was ready for collection ,I was told it would be take another week. When I brought it home, I found that nothing was rectified.Restarting and heating problem reappeared .
This is really frustrating and daunting experience that I have had with your store .I request you to investigate the reason for poor customer support.Furthermore , I request you to either fix my computer without any extra charge which I apparently paid already for nothing or a full refund.
I look forward to hearing from you.
Your Sincerely,
Prajakta.
Grammar and spelling errors:
Line 4, column 37, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... I visited your store on 19th October ,when I reached the concerned technician ...
^^
Line 4, column 161, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: After
...nist told me to wait for next 15minutes.After waiting for 45 minutes, finally the tec...
^^^^^
Line 4, column 311, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: He
...st me a charge of 00 to get it repaired.He told me gadget had restarting and heati...
^^
Line 6, column 82, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...my computer after 4 days, however when I called to reconfirm wether my PC was rea...
^^
Line 6, column 141, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...rm wether my PC was ready for collection ,I was told it would be take another week...
^^
Line 6, column 244, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Restarting
...ome, I found that nothing was rectified.Restarting and heating problem reappeared . Thi...
^^^^^^^^^^
Line 6, column 285, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...estarting and heating problem reappeared . This is really frustrating and daunt...
^^
Line 8, column 83, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Don't put a space before the full stop
Suggestion: .
...perience that I have had with your store .I request you to investigate the reason ...
^^
Line 8, column 85, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...rience that I have had with your store .I request you to investigate the reason f...
^
Line 8, column 151, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Furthermore
...te the reason for poor customer support.Furthermore , I request you to either fix my comput...
^^^^^^^^^^^
Line 8, column 162, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...on for poor customer support.Furthermore , I request you to either fix my computer...
^^
Transition Words or Phrases used:
apparently, finally, furthermore, however, if, look, really, so, therefore, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1021.0 937.175257732 109% => OK
No of words: 200.0 206.0 97% => OK
Chars per words: 5.105 4.54256449028 112% => OK
Fourth root words length: 3.76060309309 3.78020617076 99% => OK
Word Length SD: 3.23991274643 2.54303337028 127% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.62 0.622605031667 100% => OK
syllable_count: 306.9 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 7.0 12.6804123711 55% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 28.0 16.3608247423 171% => The Avg. Sentence Length is relatively long.
Sentence length SD: 129.951639356 44.8134815571 290% => The lengths of sentences changed so frequently.
Chars per sentence: 145.857142857 76.5299724578 191% => OK
Words per sentence: 28.5714285714 16.8248392259 170% => OK
Discourse Markers: 11.5714285714 4.34317383033 266% => Less transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 11.0 2.54639175258 432% => Less language errors wanted.
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.185177909158 0.216113520407 86% => OK
Sentence topic coherence: 0.0945104467804 0.0766984524023 123% => OK
Sentence topic coherence SD: 0.0352762301824 0.0603063233224 58% => OK
Paragraph topic coherence: 0.108736779156 0.12726935374 85% => OK
Paragraph topic coherence SD: 0.0361961273799 0.0580467560999 62% => OK
Essay readability:
automated_readability_index: 16.9 8.37731958763 202% => Automated_readability_index is high.
flesch_reading_ease: 51.52 70.7449484536 73% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 13.0 7.45979381443 174% => OK
coleman_liau_index: 12.65 8.71597938144 145% => OK
dale_chall_readability_score: 8.5 7.59969072165 112% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 18.0 8.62886597938 209% => Linsear_write_formula is high.
gunning_fog: 13.2 8.54432989691 154% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.